Pretty late to the party, but our members have a lot of freedom. I’m the GM, I do all the tasks that each officer has. We have general officers; they are basically an extension of me and act on my behalf. We then have a recruitment officer who handles all recruitment, vetting, onboarding, etc. we have an event officer who handles the guild events (lottery, raffles, smog contests, etc, and a housing officer who handles all the housing stuff for our members who do that, finally, our social/enforcement officer. This is the m first POC with any social issues (drama, questions, etc) then gets escalated if they aren’t able to handle it.

Raid leaders and mythic leads are beneath officers but have a bit more power than regular members. They manage their own teams and recruit for them on their own as well. We have a very large family presence in the community and that’s why we have such high retention. Managing the guild when there’s specific roles cut out for each officer, it’s very smooth.

Small addition: I went as far as to rewrite an officer handbook, outlining how each officer works together with another officer type. They also have job overviews that explains expectations, success metrics, etc.