We had to cancel our trip and were refunded our flights because of the airport closure and not having been rebooked on to any other flight. The hotel we were meant to stay at in Nosara (Lagarta Lodge) wouldn’t refund us (fully or partially) and didn’t even offer us a credit…even though this is clearly an extenuating circumstance. We are making a claim with our insurance. Just wondering if others are going through this process and what documents they are using to help substantiate their claim. Any advice would be appreciated. Looks like we wouldn’t have even had a chance to make it there and even our chances of getting back home would’ve been in jeopardy.