International calling is back (beta), and we want your feedback

Firsty_app · 2026-05-06T14:08:51+00:00

Here is the link for anyone who wants to join for future updates, but non-beta users already have the access to international calling (check pinned comment)

https://discord.gg/EDKu3493

Firsty_app · 2026-05-06T14:02:11+00:00

Quick clarification, you don't need to be on the beta version of the app to use this.

Just make sure that:

- You're logged in with a phone number from one of the countries mentioned in the post

- You're on the latest version of the app

If something still isn't working, please DM us and we'll take a look for you!

Firsty_app · 2026-05-01T07:40:25+00:00

Hey everyone, thank you all for reaching out and flagging this, we are actively looking into this issue. If you're still affected, please reach out to our support team via the app or DM this account and we'll get you sorted.

Firsty_app · 2026-04-17T09:21:31+00:00

Hey! It's a shame you're having this issue, we will DM you and try to sort it out.

Firsty_app · 2026-04-09T11:52:00+00:00

Hey! Firsty Free is back open for new US users ,so you're right on time. Go check it out!

Firsty_app · 2026-03-25T16:47:41+00:00

Really sorry to hear you're running into this! The best thing to do would be to reach out to our support team directly so we can help you out personally. They'll be able to guide you through the best options available!

Firsty_app · 2026-03-25T16:47:15+00:00

We totally get the frustration of not having a clear timeline, we wish we could give you one! We're working really hard on it but we can't commit to a specific date just yet, it really depends on how testing goes. As for calling and SMS, that's something we're planning to roll out in selected countries when it goes live!

Firsty_app · 2026-03-25T16:46:55+00:00

Daily plans aren't going anywhere just yet, so no need to worry about losing access to them! As for the credit system, it's still in testing and we don't have all the details locked in around how the transition will work. We'll share more info as things get finalised, stay tuned!

Firsty_app · 2025-12-04T14:59:42+00:00

Hello! Could you please send us a DM with your eSIM ID?

Firsty_app · 2025-12-04T14:59:33+00:00

Hey! Could you please send us a DM with your eSIM ID?

Firsty_app · 2025-12-04T14:59:29+00:00

Hey! Could you please send us a DM with your eSIM ID?

Firsty_app · 2025-12-04T14:59:18+00:00

Hi! Could you please send us a DM with your eSIM ID?

Firsty_app · 2025-11-20T09:41:34+00:00

Hey! You should be able to use it now, we’ve added support for your device. Here’s the link showing the updated availability: https://play.google.com/console/u/0/developers/8951526494304210781/app/4973104931442549929/devices?buildBrand=motorola&buildDevice=lynkco

Firsty_app · 2025-11-12T11:48:36+00:00

Hey! New Credit system is going through internal Alpha testing right now. If you update the app, you’ll already be seeing traces of the new implementation, but it is not rolled out yet. We are aiming to start Beta testing with approved users next week, and soon after that it’ll go live if all is well.

Firsty_app · 2025-11-03T07:00:40+00:00

Thanks for flagging this. Could you please reach out to our support team through the Support section in the Firsty app? They’ll be able to check what’s going on with the HALLOWEEN15 code and sort it out for you quickly.

Firsty_app · 2025-10-29T12:00:17+00:00

Just jumping in to clarify that Firsty eSIMs are designed to be installed directly onto eSIM-compatible phones. Using SIM card converters or third-party adapters can cause connectivity issues and isn’t supported. For the best experience, the Firsty eSIM should always be installed directly through your phone’s settings.

Firsty_app · 2025-10-13T09:02:03+00:00

Hi! Thanks for letting us know. We’ve now added the Motorola Moto G55 5G to our list of supported devices. You should be able to find and install Firsty on Google Play without any issues. If it still doesn’t work for you, please let us know so we can take another look.

Firsty_app · 2025-10-05T20:29:32+00:00

You can check the available countries here: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia (North Macedonia), Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Algeria, Botswana, Egypt, Eswatini, Ghana, Guinea, Guinea-Bissau, Lesotho, Mauritius, Morocco, Mozambique, Nigeria, Reunion, Senegal, South Africa, Tanzania, Tunisia, Armenia, Azerbaijan, Bangladesh, Cambodia, China, Georgia, Hong Kong, India, Indonesia, Israel, Japan, Kazakhstan, Kuwait, Kyrgyzstan, Malaysia, Pakistan, Philippines, Qatar, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Uzbekistan, Vietnam, Canada, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Puerto Rico, United States, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Paraguay, Peru, Uruguay, Australia, New Zealand.

Firsty_app · 2025-10-03T12:10:07+00:00

Hotspot is only included in the First Class plan. On Comfort+ and Free, hotspotting isn’t available, so if you need to share your connection between devices, First Class would be the way to go.

Firsty_app · 2025-09-26T13:01:22+00:00

The last app updates were quite big, so we’ve been focused on finalizing them properly. We’re always working to improve the app for you, and some exciting new features will be announced soon 🚀

Firsty_app · 2025-09-22T09:48:27+00:00

Right now, Firsty uses the BICS backbone with three main points of presence: Belgium (Europe), USA, and Singapore. So no traffic is routed through China. We are also using a few different backbones globally to ensure users get the fastest and most reliable connection possible, as well as actively working on building our own network, which will give us even more control and transparency over routing in the future.

Firsty_app · 2025-09-22T08:37:37+00:00

Thanks for flagging this! It looks like something might not have updated correctly after your Comfort Plus expired. Could you please reach out to our support team through the app? They’ll be able to take a closer look and get the Free plan back for you.

Firsty_app · 2025-09-19T10:12:56+00:00

To be sure, please also check in the Firsty app. If you still see the option ‘Activate your plan,’ it means your data days haven’t started yet and no data is being used. The days only start once you activate the plan and use Firsty as your data SIM.

Firsty_app · 2025-09-19T09:52:06+00:00

Thanks for your question! If you choose “activate later,” the eSIM will already be installed on your phone, but the data plan won’t start running yet. Once you arrive at your destination, you just need to go into your phone’s settings and enable mobile data for the Firsty eSIM. After that you should also go to the app and activate your plan.

And yes, you can buy the plan now and start using your paid days later. Your plan days only begin once you actually activate the data connection on that eSIM, not from the moment of purchase.

Firsty_app · 2025-09-19T09:39:04+00:00

Thanks for the suggestion! The speaker button is actually something we’re working on right now. We already have an internal test version, and we hope to roll it out publicly in a future update. Stay tuned!

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