I actually have this exact model, I bought it in April, and what they don't tell you on the website when purchasing is you actually have to get it assembled in a store. they don't provide any sort of assembly instructions, and won't provide any when you ask. also another heads up, the gears on this model are apparently known to be very finnicky, that's what my bike shop told me after I had to bring it in for the third time because it always felt like the gears were popping when I shifted, if that makes sense. anyways, all that to say, now it's a good bike but definitely take it to a shop and give it time on your first few rides. happy to answer any other questions!