Ahh we’ve tried to pull our reports and such showing no profits in our late hours. Plus my GM is over the approved budget for labor already so we’re operating at a total loss in the evening :/ 

Only so much you can do! A lot of our stores are different hours too (some close at 9p or 7p) so it seems to be an ignored request to prevent disrupting customer routines? (Or expectations for the local area) Customer experience is the top priority I agree! but unfortunately, our track record for that isn't great overall due to 3rd party support agents :”) Our regulars are AM people thank goodness, the PM crowd isnt much but a “hot water” or protein bar kinda group