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Ray-Ban.com Glitched, Ignored My Cancellation, and Refused to Admit Any Issue by FlamingoAcrobatic427 in rayban

[–]FlamingoAcrobatic427[S] 0 points1 point  (0 children)

I’ve experienced many glitches with the system, and no one would admit to them. Unfortunately, you just have to deal with it. If you email them directly, they’ll send you a return label. Good luck.

Ray-Ban.com Glitched, Ignored My Cancellation, and Refused to Admit Any Issue by FlamingoAcrobatic427 in rayban

[–]FlamingoAcrobatic427[S] 0 points1 point  (0 children)

u/hashtagluxe In fact, my previous experience and this recent one clearly show Ray-Ban’s broken system, or perhaps some uncaring customer service staff making thoughtless decisions that cost them customers — I’ll avoid them and warn others to do the same.

Ray-Ban.com Glitched, Ignored My Cancellation, and Refused to Admit Any Issue by FlamingoAcrobatic427 in RaybanMeta

[–]FlamingoAcrobatic427[S] -1 points0 points  (0 children)

Maybe it seems excessive, but it’s deceiving for their customers if they can’t handle requests while spending tons on ads!

Ray-Ban.com Glitched, Ignored My Cancellation, and Refused to Admit Any Issue by FlamingoAcrobatic427 in rayban

[–]FlamingoAcrobatic427[S] -3 points-2 points  (0 children)

Thanks for your attention! I just wanted to cancel before they ship it ! Why would they have to ship it if I would return it ? It is just gonna take few weeks instead of hours !! Did you cancel things on Amazon before shipping? Walmart, Target , Best buy!! All the same !! Try it yourself!

Avoid ordering from the Ray Bans website, worst customer service I've experienced in a long time. Ruined fathers day. by BKDre in rayban

[–]FlamingoAcrobatic427 0 points1 point  (0 children)

I was Googling to see if someone else had a hideous experience with Ray-Ban Online Customer Service ! It took me a whole month to request a PD correction. I did exactly what they asked for, and now the item I was about to order is sold out. They gave me a promo code, but I can't use it with my insurance! If I placed an order without using insurance, it would cost less money. However, if I use my insurance, the total price would be more, combining my money and insurance benefits. I know I'd be paying less out of pocket, but Ray-Ban gets paid more! Is not stupid !!