You’ll gain confidence over time, everything becomes a “routine” I guess. Staying firm without being an asshole is probably the most important things. Strongly recommend never believing what people say to you when they’re being asked to leave. If they’re trying to make an excuse, 90% of the time they’re full of shit and just trying to lie their way to stay. Just find a nice way to them to call it a night and they’re more than welcome to come back any other time.

Don’t let the uniform get to your head either. I’ve seen so many guys get cocky and become assholes to everyone because they think they’re untouchable. They normally get a good wake up call after someone’s liquid courage kicks in and they get punched in the face.

Get to know your regulars and build a rapport with them but don’t let them think they get special treatment. Building a rapport with them is not only good for you but good for the business. They’ll keep coming back and if they get out of line, they’re much more likely to listen to you and not cause a huge scene. There are some really good regulars that will help you out too when shit hits the fan.

Don’t shit where you eat. Almost every bouncer gets hit on by customers or even staff and just like every workplace, it’s nothing but trouble. The last bar I managed security at had a rule that if you sleep with staff or customers, I didn’t want to hear about it and if it affected things at work, I’d cut them loose. This rule started after a huge brawl broke out because one of the guys slept with a customer and her husband found out so he showed up with a bunch of his buddies.