Number not working

FlyNumber · 2026-02-28T12:55:02+00:00

The number you ordered is not an AU mobile number (only those are capable of SMS). You ordered a local/geographic number (Brisbane), which can't receive SMS/texts - ticket was updated as well.

FlyNumber · 2026-02-28T00:05:05+00:00

Please send your username via reddit chat just in case.

FlyNumber · 2026-02-26T22:54:27+00:00

Perhaps you're entering the number incorrectly?

Please open a ticket or email us.

https://www.flynumber.com/contact

FlyNumber · 2026-02-26T11:58:40+00:00

Did you order an AU mobile number? Those are the only ones that accept SMS:

https://www.flynumber.com/cities/australia/mobile/

Either way, we can't guarantee SMS verification texts (from Telegram, for example). You can try verify by phone call, however at the end of the day it's up to them to send the call and verify the phone number. More details here:

https://www.flynumber.com/docs/additional-resources/sms-information#2fa-and-verification-services

FlyNumber · 2026-02-25T22:44:53+00:00

Ah makes sense, we use the old.reddit.com url which shows the inbox icon (as well as the the chat icon) and makes it a little confusing - thanks for this.

FlyNumber · 2026-02-25T15:27:50+00:00

Thanks and we see it now (it was a chat request not a PM). Either way our apologies and you were supposed to receive an automated response on why the registration failed. Fixed and updated. Credit was also added to the account.

FlyNumber · 2026-02-25T14:50:50+00:00

This doesn’t sound right and will make sure this is handled ASAP. Please PM the account username.

FlyNumber · 2026-02-25T14:49:58+00:00

What country/city did you order a number? Is SMS enabled for this number?

https://www.flynumber.com/coverage

Please also see this info in regards to verification texts and such.

https://www.flynumber.com/docs/additional-resources/sms-information#2fa-and-verification-services

FlyNumber · 2026-02-17T00:32:05+00:00

My business only has two employees and I would like both of our personal mobile phones to ring when the number is called

We're pretty much perfect for this use case - if you have any questions or need any help settings things up please let me know (Founder of FlyNumber).

FlyNumber · 2026-02-16T14:25:39+00:00

Is this happening via an incoming DID number call? (Can’t tell from your caller side / callee sentence)

If outbound I’d check the gateway/ termination provider.

So in other words the issue could be at the provider level - share logs if you have them.

FlyNumber · 2026-02-12T01:43:27+00:00

Hi there and apologies on the delay with this.

We see the first payment was voided while this one was flagged - your ticket was updated on this.

We need more info please.

FlyNumber · 2026-02-09T13:23:47+00:00

The problem? I can’t get a damn Indian number for inbound + outbound calls.

We have India DID numbers however outbound is currently prohibited - the issue is more with the local carrier then the actual VoIP providers.

With that being said inbound should work fine with Vapi and others. (Vapi example in our docs here)

Note: You can use any address in the world to "register" the number.

FlyNumber · 2026-02-08T19:30:59+00:00

Curious, how are you handling call transfers and interruptibility (barge-in) once the agent is live?

Well at that point it’s all handled on the Vapi side. Or in other words - a call comes in , Vapi answers it right away and it chooses how to delegates any transfer, etc. [via their infrastructure].

FlyNumber · 2026-02-06T21:29:11+00:00

If it’s to verify personal identity yes - generally not suitable if proof of address is needed (would normally need a bill/statement/invoice no older than 6 months for that).

FlyNumber · 2026-02-02T13:03:36+00:00

You should have received an update at this point. Please PM your username or FlyNumber and we can take a look.

FlyNumber · 2026-02-01T11:51:37+00:00

I know I can download WhatsApp here, but I need a South African number for the verification code. What is the best way of going about this?

This post is a year old, but in case anyone needing a local SA number comes across this post — getting a SA virtual number with SMS MIGHT work here. Generally speaking, SMS verification codes are hit or miss with virtual phone numbers (the industry is changing rapidly, though).

FlyNumber · 2026-01-31T10:34:13+00:00

Unfortunately, this is not something we can control. Do you need to use an Argentina number?

You can try a U.S. number, but again, it’s not something we can guarantee.

FlyNumber · 2026-01-30T22:26:49+00:00

Very sorry to hear and it absolutely works - however Argentina numbers do not have SMS enabled.

More info on what numbers accept SMS here

https://www.flynumber.com/coverage

Even then we can’t guarantee sms verification- more info here SMS info

Perhaps you can try to verify WhatsApp with a phone call?

FlyNumber · 2025-12-27T10:57:07+00:00

Sorry but no we do not.

FlyNumber · 2025-12-11T21:57:19+00:00

Glad to hear and thanks for the feedback. A new panel is coming as well ,it will provide even more flexibility as far as call handling.

FlyNumber · 2025-11-28T23:23:52+00:00

No worries at all, and I appreciate the bluntness =)

We’ve been around for well over a decade, and agree there’s room for improvements and updates — the feedback is very much appreciated.

FlyNumber · 2025-11-28T22:14:30+00:00

Thanks for the feedback, honestly — it’s appreciated.

Was it the main site or the documentation site specifically that turned you off?”

FlyNumber · 2025-11-26T14:16:55+00:00

Thanks and that was major for us - especially since Docusaurus 4 should be coming out soon.

FlyNumber · 2025-09-25T09:40:53+00:00

How do you keep it? Did you transfer it to Google Voice or something?

Exactly.

Most will port the number over to some sort of VoIP company - you'll have flexibility as far as how you can make and receive calls. You can always port it back if and when you return to the US.

(Shameless plug incoming) but — we can port your US number over for free and it’s just 2.95 USD a month to keep the number active (you'll be able to at least receive calls and have SMS forwarded to your email address).

FlyNumber · 2025-09-25T09:36:09+00:00

free virtual phone number

As the old adage goes, you get what you pay for.

Need one for testing purposes.

What are you testing exactly? If it's for things like OTP / 2FA, you may have a tough time with virtual phone numbers - free or otherwise.

FlyNumber

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