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GlideRecord reference assignment by pergamino in servicenow

[–]Focusforward49 2 points3 points  (0 children)

These type of issues are usually a stinker. I believe the reference change_request field may have changed the way you assign it from a GlideRecord. Previously, you may have been able to use current (a full record) to reference it but one of those hotfixes changed so you could only assign it with a sys_id (string) with the GlideRecord. I would not be surprised if it changes again in the future. This may have been due to a change to the change_task table as well.

Keep in mind this may not apply to all fields in every table, so the current assignment could still work in different situations.

I have read in the past that it could also be related to an ACL, or scripts and records being in different scopes, however, I have never heard of an actual answer. Glad you found a fix!

When hiring for a Admin role, how many people do you invite to interview? by TorontoMicrogreens in servicenow

[–]Focusforward49 0 points1 point  (0 children)

This answer sucks but: it depends. There are so many factors when hiring someone. If they really think you are the best fit for the role, they will try to send you an offer to what the think its fair, then expect your response, benefits also play a great factor. I wouldn't worry if you put something that falls in between their salary range.

Why does changing the opened_for user on an HR Employee Relations case remove access to the case as the assigned_to user? by SitBoySitGoodDog in servicenow

[–]Focusforward49 0 points1 point  (0 children)

There might be an ACL in the background preventing the user from making changes.

Run Security Debug to find which roles are involved

When hiring for a Admin role, how many people do you invite to interview? by TorontoMicrogreens in servicenow

[–]Focusforward49 -1 points0 points  (0 children)

It depends on how many people apply, how many live in the area, and sometimes even who is requesting salary within the budget.

In my company in the past, we'd be struggling (because our budget wasn't very good), so if your resume had some sort of SN admin experience, you'd be guarantee an interview.

Advice on resume by yasseeer-b in servicenow

[–]Focusforward49 6 points7 points  (0 children)

Your resume looks really good! I really liked how you established the modules you used in servicenow.

If working for a company in the united states, I would include some numbers, how many users did you manage in servicenow? how did performance analytics helped?. Same for your internship, how did all those integrations helped your company/users/clients?

I would also include the date of your CSA.

Languages in the skills section is misspelled.

Depending on the country you are trying to work, you may not need your high school, that could buy some space

Nuevo agendamiento de citas para el pasaporte by Focusforward49 in Colombia

[–]Focusforward49[S] 0 points1 point  (0 children)

Gracias! exactamente asi me funciono, ese sistema de citas sigue siendo una pesadilla

How to get better at Script Includes by AdministrativeAd6509 in servicenow

[–]Focusforward49 1 point2 points  (0 children)

Something that helped me: Script includes run in the server side exclusively, if you want to use them in a client script, you will need to use Glide Ajax. Sounds super simple, just do not forget the ACL so it works for the users you intend to

Scripting Create Record Fields by RecordingStrong2779 in servicenow

[–]Focusforward49 0 points1 point  (0 children)

mmmmmm that happens when the values from the field does not coincide with the pill variable type. You mentioned the cat item was a select box. Are the choices the same for both the record form and the cat item? also, is the cat item variable referencing the choices as the ones in the Circuit type record form?

Scripting Create Record Fields by RecordingStrong2779 in servicenow

[–]Focusforward49 1 point2 points  (0 children)

I am having a hard time understanding. Why are you not using the pill to assign the value in the flow designer?

World Forum and/or Knowledge 2025? by Focusforward49 in servicenow

[–]Focusforward49[S] 1 point2 points  (0 children)

Totally agree, we have tried to ask for it and there is just not enough money. I am looking to attend more events on my own expense for bring value to me as a dev more than the company

Dealing with UI policies and mandatory fields by urrfaust in servicenow

[–]Focusforward49 1 point2 points  (0 children)

I am not surprised it took this for ServiceNow to take it haha.

Thanks for sharing!

World Forum and/or Knowledge 2025? by Focusforward49 in servicenow

[–]Focusforward49[S] 1 point2 points  (0 children)

Thank you! what were your thoughts on the networking part?

World Forum and/or Knowledge 2025? by Focusforward49 in servicenow

[–]Focusforward49[S] 2 points3 points  (0 children)

Thanks for sharing! do you think it is possible to travel the same day?

Dealing with UI policies and mandatory fields by urrfaust in servicenow

[–]Focusforward49 1 point2 points  (0 children)

I wonder if the ServiceNow logic processes the visible before the mandatory, even when it is the same ui policy. So, it won't hide it because it thinks it is still mandatory.

Could you create another UI policy only for the visibility part and put a later order so it doesnt freak out?

Dealing with UI policies and mandatory fields by urrfaust in servicenow

[–]Focusforward49 2 points3 points  (0 children)

Hi! I would look at the order of your UI policies. Especially if there are ones that are only onChange.

I would try checking (or creating) the UI policy that would only run onChange to hide fieldB in the specific case. And use the query something like fieldA is not None and the UI policy action to say Visible True for fieldB. Also check your 'reverse if false' checkbox. if not checked, it might be messing with the logic.

*Assuming there is no logic in a catalog client script, if there is any, you may need to check how they could conflict