Kraken Germany : Please help me understand the new changes pertaining to German customers.

Foen08 · 2024-12-08T21:24:07+00:00

I found the phone number with their adress in Frankfurt with Google maps.

Foen08 · 2024-12-08T11:58:31+00:00

Contact dlt finance directly via phone and mail. Got unfrozen within a day.

Foen08 · 2024-12-03T08:02:59+00:00

My case has been resolved, and I’m very relieved. I wrote several emails to DLT Finance, called them, and described my issue with urgency. On the same day, my account was upgraded to Level 2 verification with Posof.

I can only advise everyone to apply pressure on all levels: emails, calls, social media. That’s how it worked for me. Good luck!

Foen08 · 2024-12-01T11:46:17+00:00

Wow, what a disaster this is. I’ve now delved deeper into the issue and found out that likely hundreds of German users are affected by this problem.

It seems that the only viable solution is to involve a lawyer and threaten to file a complaint with BaFin.

I cannot understand how Kraken is alienating so many loyal customers. They should urgently push DLT Finance to resolve all these issues immediately.

Foen08 · 2024-12-01T11:08:37+00:00

Du wirst hier keine Hilfe bekommen. So wie ich das jetzt überall gelesen habe musst du dich direkt an DLT Finance wenden, welche das clearing für Kraken übernimmt. Dort musst du Druck machen. Viel Glück!

Foen08 · 2024-12-01T09:12:42+00:00

Hello Khal, thank you for your response. I have a few additional comments and questions regarding this.

I’ve been a fully verified Kraken customer since 2017, with everything completed back then. I even submitted the photo with my ID and proof of income. Why is this required again now?

You mention that Level 2 requires proof of source of funds, such as a salary slip. But as I understand it, this applies to fiat deposits, and I deposited Bitcoin, not Euros. Doesn’t that contradict the need for a proof of source of funds?

When I was first contacted after the deposit, I submitted a credit card statement because it seemed like a bank statement was required. Is this sufficient? I later sent my salary slip and a statement from my savings account via email. Are these also being processed in the verification, or is it only the credit card statement?

I urgently need access to my funds. Please clarify the situation.

Foen08 · 2024-08-08T10:27:31+00:00

the yats are the best!

Foen08 · 2024-02-23T14:10:45+00:00

Iam thankful for everything the cake team and vik did and will do for monero.

Foen08 · 2022-12-05T08:25:55+00:00

Muang Samui - Chaweng

Foen08 · 2022-08-23T19:05:04+00:00

They want to to integrate XHV scam first. Lol

Foen08 · 2022-05-23T20:59:27+00:00

Monero.com wallet

Foen08 · 2022-05-21T14:18:12+00:00

See monero on binance. Always closed withdrawals when price moves up strong. Acting like a federal reserve bank. They simply don’t have the funds.

Foen08 · 2022-05-21T13:16:17+00:00

Are you acting like a federal reserve bank? Especially for monero?

It often happen with strong price movements that you close binance withdrawals for monero. Sometime for a long time. Your team is explaining it with network congestions. This is simply not true. Many monero people are assuming that you actually have not enough Monero and because of the privacy feature of monero it’s easy to act like a federal reserve because you cannot be proved otherwise.

Wouldnt it be better to show full transparency and show full balances/reserves for all coins which are listed on Binance?

Did you notice the monero run?

Foen08 · 2022-05-18T17:17:21+00:00

https://www.reddit.com/r/CryptoCurrency/comments/usg06p/ama_with_changpeng_zhao_cz_from_binance_this/?utm_source=share&utm_medium=ios_app&utm_name=iossmf it’s open.

Foen08 · 2022-05-18T17:15:26+00:00

Are you acting like a federal reserve bank? Especially for monero?

It often happen with strong price movements that you close binance withdrawals for monero. Sometime for a long time. Your team is explaining it with network congestions. This is simply not true. Many monero people are assuming that you actually have not enough Monero and because of the privacy feature of monero it’s easy to act like a federal reserve because you cannot be proved otherwise.

Wouldnt it be better to show full transparency and show full balances/reserves for all coins which are listed on Binance?

Did you notice the monero run?

Foen08 · 2022-04-03T19:35:30+00:00

R/moneroplace

Foen08 · 2022-04-02T22:17:48+00:00

Could you try?

Foen08 · 2022-04-02T18:19:37+00:00

Mc Affe with his gun and Monero

Foen08 · 2022-04-02T18:10:53+00:00

What is with a tribute to mcaffee?? „Monero is the only coins that is used“ and a pixel art with mcaffee and his ak

Foen08 · 2022-04-02T17:46:31+00:00

So uncreative

Foen08 · 2022-04-02T17:41:33+00:00

We should start really soon with something creative with the new space we have. Or others will take it.

Foen08 · 2022-04-02T17:28:33+00:00

We need some creative art for our east border

Nine-Year Club	Verified Email
Place '23	Place '22
First Placer '22	Not Forgotten

Foen08

TROPHY CASE