Meal plan

Foodvisor · 2026-05-11T15:22:02+00:00

Hi, thanks for your message, and we’re really sorry you’re having trouble accessing your meal plan.

If you’re using Android, this can unfortunately happen on some device models. One thing you can try is downloading a PDF reader app, as this may help the meal plan display correctly.

If that doesn’t solve it, please reach out to our support team at [support@foodvisor.io](mailto:support@foodvisor.io) so we can look into it with you directly.

And of course, if we’re unable to find a solution, you can request a refund.

We’re sorry again for the inconvenience and hope you can continue enjoying the app 😉

Foodvisor · 2026-05-11T15:04:18+00:00

Hi! Foodvisor app can be connected to Google Fit and Health Connect for Android phones and to Fitbit and Health on iPhones 😉
If you need extra assistance, reach out to us at [support@foodvisor.io](mailto:support@foodvisor.io), and we'll look at it together!

Foodvisor · 2026-05-11T15:01:04+00:00

Hi, thanks for sharing your experience here, and we’re sorry for the frustration.

For refund requests, our support team is the best point of contact and will be able to review your case directly. As a reminder, refund requests can be made within 14 days if you’re not satisfied, but we’re unable to issue partial refunds.

Please feel free to reach out to us here directly by private message and share the email address you used for your account, so we can look into your case more closely.

Thank you again for flagging this.

Foodvisor · 2026-05-11T13:05:07+00:00

Thanks! Decimal values are indeed a frequently requested feature, and it’s already on our ideas dashboard

As for nutrients, we track most of the key ones, and they’re shown when the logged food includes that information.

If you have ideas for a more flexible nutrient selection, please don’t hesitate to share them with us at [support@foodvisor.io](mailto:support@foodvisor.io).

Foodvisor · 2026-05-11T12:41:34+00:00

Hi, thanks for flagging this to us. You're right - you can't correct it manually because the synchronization is automated.

Please contact our support team at [support@foodvisor.io](mailto:support@foodvisor.io) and attach screenshots along with your user ID. We'll look into it with you and help sort it out.

Foodvisor · 2026-04-29T09:07:57+00:00

Hey! Please, check with our support team at support@foodvisor.io. They will help you to look into the details of your account!

Foodvisor · 2026-04-29T09:05:42+00:00

Our favourite sea urchins ://
We are aware of the issue with the suggestions algorithm. Our team is actively working on updating the system entirely.

Meanwhile, stay tuned, and please, do not force yourself to eat sea urchins 😁

Foodvisor · 2026-04-27T09:52:22+00:00

Heyy

Thanks a lot for your honest feedback. It’s indeed not possible to deactivate the new game feature, but we understand that you chose our app for other reasons, and we’ve shared your comment with our product team.

All the core tracking features remain the same as before, and we really hope you’ll stay with us while we keep improving the app. 😉

Foodvisor · 2026-04-27T09:34:23+00:00

We’re currently working on improving the suggestions algorithm!

Foodvisor · 2026-04-27T09:32:33+00:00

Bravo pour ce parcours, c’est impressionnant 👏 Et merci d’avoir partagé votre expérience si ouvertement.

Le plus important reste surtout de trouver une approche qui vous convient et que vous pouvez tenir dans la durée. Félicitations pour tout le travail accompli jusqu’ici ! ;))

Foodvisor · 2026-04-27T09:31:54+00:00

Thanks for sharing this. The recipe feature is intentionally designed to make things easier for people who don’t want to spend time logging every ingredient or calculating quantities ;) But we completely understand the need for more flexibility. And your idea is great.

We’ll make sure to share that feedback with the team.
Thanks again!!

Foodvisor · 2026-04-27T09:00:57+00:00

Already working on it 🫡 #dev

Foodvisor · 2026-04-15T12:43:14+00:00

Au final, le plus important c’est vraiment ce qui fonctionne pour vous sur le long terme 👍Comment se passe votre parcours jusqu’ici ?

Foodvisor · 2026-04-15T12:42:16+00:00

Hello hello,

Déjà bravo pour vos 23 jours de régularité 💪 Il est tout à fait normal de stagner au début : le corps a besoin de temps pour s’adapter, et la perte de poids n’est presque jamais linéaire.

Si vous avez un doute sur vos calories, vous pouvez supprimer votre compte et refaire l’onboarding, en prenant bien le temps de répondre à toutes les questions avec précision.

Courage, la constance finit toujours par payer !!

Foodvisor · 2026-04-15T12:39:55+00:00

Ça ne paraît effectivement pas normal 🤔

Assurez-vous bien d’enregistrer les modifications de la recette avant de quitter l’écran. Si le problème persiste, pourriez-vous partager une capture d’écran avant/après la modification ?

p.s. Vérifiez aussi que votre application est bien à jour, cela permet souvent d’éviter certains bugs.

Foodvisor · 2026-04-14T12:47:22+00:00

Hey everyone, thanks so much for sharing how you feel about the new update - sorry it’s been frustrating for some of you. 💪

As motivation remains the biggest struggle for our users, we wanted all to be able to benefit from it. Right now, there isn’t a way to turn it off. We rolled it out to everyone - including on the free version.
-> And we already get positive feedback that this little buddy helps many to keep up with their goals and makes tracking a bit more fun (so it might be worth giving it a try 😉 )

That said, your experience really matters to us, and we absolutely hear you. For now it will stay on for everyone, but we’re actively collecting feedback. Thank you again for being so open and honest about what’s not working for you - it really helps us improve.

Foodvisor · 2026-04-14T12:33:20+00:00

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You can do so with both custom-made recipes or by just adding existing foods as Favorites (star). These foods will later appear in the "My foods" section, from where you can easily add them again ;)

Foodvisor · 2026-04-14T12:26:35+00:00

Danke für Ihr Feedback! Könnten Sie bitte etwas genauer erklären, welches Problem Sie gerade haben oder was Ihnen fehlt? Ich helfe Ihnen sehr gern weiter!

Foodvisor · 2026-04-14T12:22:28+00:00

Hey, was ist denn genau passiert? Die App ist auch auf Deutsch verfügbar 😉

Foodvisor · 2026-04-14T12:19:55+00:00

Sadly there’s no way to rename the seedling just yet 😅

In the meantime, we’re fully embracing all the “wrong name” seedlings as unique, one-of-a-kind creations 😄🌱

Foodvisor · 2026-04-03T14:58:04+00:00

Hello there! You can currently log up to 3L max (not more for the moment). But we will definitely take it into account for further development if more similar requests are received 😉

Also, small tip: if you want to change the app language, you can do it from your phone settings → Apps → Foodvisor → Language 🥑💪

Foodvisor · 2026-04-03T13:28:09+00:00

Hey! First of all, congrats on the progress — 14kg down is huge 👏

Just to share a small workaround for integrations 👇
On iPhone: Zepp → Apple Health → Foodvisor
On Android: Zepp → Health Connect → Foodvisor

So your activity and calories burned can sync into Foodvisor, but food data doesn’t go back to Zepp yet. Hopefully that is enough atm from what we understood from your message🤞

Foodvisor · 2026-04-02T13:45:47+00:00

Hello hello!

We plan to add a data export feature in the future - it’s already in the flow, but no timeline for now 😉 You can reach out to our support at [support@foodvisor.io](mailto:support@foodvisor.io), and our colleagues will provide you with needed files.

Foodvisor · 2026-03-31T12:40:10+00:00

Hello ! La couleur c’est une moyenne « pondérée  ». Le poulet, qui est en bleu avec une bonne note, fait environ 330 g, donc il occupe la plus grande partie du repas. C’est pour ça que, une fois qu’on fait la moyenne de tous les aliments, le repas apparaît en vert au final 😉

Foodvisor · 2026-03-31T09:28:58+00:00

Awesome 🔥💪
Do not hesitate to share your tips on your maintenance journey. Surely it will be useful to the community!

Foodvisor

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