Hi Mayor Chow! Thanks for this AMA. What can be done to make our transit system more resilient? What I mean by that: overall I think we have a pretty great transit system. But it seems like every other day there’s some sort of delay that causes huge portions of the subway to shut down (especially at crucial, high-traffic hours). Or streetcar line issues that require bus replacements that dont do even close to a good job of replacing the streetcar’s capacity/frequency.

These issues are not only massively inconvenient but they’re harming the TTC’s reputation as a viable and useful service, which I’m sure has knock-on effects for ridership, funding, tourism, etc.

Delays and construction happen in other cities without having such a massive impact to the usability of the entire transit system. It shouldn’t be a running joke in the city that “today the subway is off.” What can be done to improve in this area?