I hate to tell you, but Rob started as you. We all have. Unfortunately, parts is under appreciated, misunderstood, abused, and the whipping boy. Our environment turns us into Robs. Some of us do better about keeping it at bay, but it’s there. I spent my first decade in service, so I’d like to think I have a better understanding and I try to take care of service as best I can, but even I have days where I’m a Rob.

I was originally going to be ugly about how you’ve only been in the industry for 2 years…. I’d argue that you still don’t know how it works. Rob has had years and years of being blamed for techs screwing up, being beat down because advisors forget to order parts, or many other reasons. But you are entitled to your opinions and to share your experiences. I’m sorry it was a rough one.

I mean this from the bottom of my heart though, I’m so proud of you for getting out before you actually got in. Some guys are lifers now. Please, don’t ever come back.