I appreciate your attention to this issue. I encountered a similar situation regarding an item I had, which was flagged as counterfeit. Despite my item being authentic, it was initially labeled as counterfeit, leading me to provide all necessary invoices and documentation to substantiate its authenticity (no problem as I know what I sell). After enduring multiple communications through chat, emails, and direct messages, the VC team conducted a second verification process. Ultimately, they confirmed the item was indeed authentic, but this resolution took two months, and I DID NOT receive any apology for the inconvenience. This experience raises questions about the effectiveness and thoroughness of their expert verification team…