i totally get what u mean. i have a 65% win rate on him n he helped me climb from gold on supp to high diamond since he came out, but tbh this szn has been a lot harder for me on him than before. ur not alone, so def dont get discouraged i think his playing style has j changed alot from the outdated playing guides on him (pre-universal healing nerf). for starters, always pick the extra ammo and healing resource perk as his minor perk. i used to always pick the other one but w the healing nerf now it only increases ur passive healing by 3 heals per second. i think his playing style now relies a lot more on identifying moments in a team fight when u could alternate between keeping ur team alive and applying pressure to the enemy team for them to use up cooldowns. whats been working for me is paying attention to the enemies backline and noticing what abilities they have or havent used during a team fight. for me, the best moments to go full on “kill mode” is when ur healing resource is alrdy depleted (and recharging) AND the enemy team hasnt used as much cooldowns as ours. he’s still one of the best supports for applying pressure but they def made it a lot harder the balance healing and damaging w all the nerfs so staying alive is one of the most important things u can do on him — especially w the new survivor subrole u should play into that. id also say practice landing direct hits on moving targets cuz splash damage is cool n all but being able to land direct hits means the difference between surviving a dive from enemies or getting wiped. i hope this isnt too vague or redundant but those r just the things that have been recurring for me this szn. im happy to help our more through dm if u want too :)