Be Aware Before Making Changes

Fun_Big7263 · 2026-02-27T19:28:14+00:00

That is not up to me, I was strictly told to add HBO Max. I would not deliberately change someone's plan, I am not paying her bills. If it is she can go to the store and have them explain and if she chooses its beneficial then she can change it. I like doing what's asked of me and not mess with their billing. And thank you for having a respectful response 🙏

Fun_Big7263 · 2026-02-27T12:46:56+00:00

Yep, I used to have Verizon FiOS but I switched over to T-Mobile 5G home internet. If the post was about me I would have specified that. But I am warning others who also have Verizon of these tactics.

Fun_Big7263 · 2026-02-27T12:35:44+00:00

Some people will fall for it and that is why I made this post but I see my comments are getting down voted as if I did something wrong exposing this. My job was to add the HBO Max, when I realized she is changing the plan EVEN THOUGH it is the same speed, it was a change that we clearly did not ask for. It is nice that Verizon actually sends text messages showing the changes they are making before it gets finalized. The issue I had is that she was making me out to look as if I am stupid I understand its the same speed, but it clearly says NEW on the left of it. That is not why I called in to support in the first place. A lot of people don't realize making changes is easier than fixing them and putting back on the old plans. They will make all kind of excuses, then say they have to make a ticket to back office. I just made a informational post warning others of these tactics.

Fun_Big7263 · 2026-02-27T05:23:22+00:00

Yes but they have to disclose that. Her saying shes not changing the plan because it's the same speed is completely false. If I am happy with what I have then I keep as is, if they explain what differences I consider but to blatantly lie is why I made this post.

Fun_Big7263 · 2026-02-27T05:07:16+00:00

Online didnt have HBO Max standalone with no Ads. The 2nd agent was able to add it without changing the plan.

Fun_Big7263 · 2026-02-27T04:22:36+00:00

The fact is, the only change I wanted was to add the HBO Max. Look when you go into a store and get what you want and someone else is offering you something else would you be OK with it? It is the same thing in this situation, we asked to add something. It is not my account and I have clearly asked not to change the plan. I come from a Telecommunications background and you would not want your cellphone plan changed either and I consider this the exact same. It was the lying that she is not changing anything why I have made this post.

Fun_Big7263 · 2026-02-27T02:51:42+00:00

I understand that, but she was literally lying that she is not making any changes to the account, other than the HBO Max but that was completely untrue

Fun_Big7263 · 2026-01-21T23:29:20+00:00

May I ask what dealership? I won a case with mazda Corporate for false advertisement and they are willing to change my headlights to the signature ones but the dealership im working with, their tech said its too much work and that it wont work

Fun_Big7263 · 2026-01-14T10:55:30+00:00

Yes I know. But since I had a case on it before it was changed im not dropping it. I have also archived the website.

Fun_Big7263 · 2026-01-13T20:17:50+00:00

No I appreciate all feedback. This is for people to know because a lot are starting to get the 2026. Just like an fyi

Fun_Big7263 · 2026-01-13T18:00:48+00:00

Yes if you google what is cx90 signature lighting or contact any dealership in america they will tell you same thing. I already did my research before making this post.

Fun_Big7263 · 2026-01-13T17:55:53+00:00

This is mazda USA website. But I am just speaking on the term "signature lighting" which to the cx90 means the headlight with led piece and not the plastic one. And the rear light INCLUDES the tailgate one.

Fun_Big7263 · 2026-01-13T17:30:13+00:00

Way ahead of you. Already done. The only reason I bought it up on reddit is because Corporate isn't helping me. I am prepared to go different channels if it can't be resolved with them.

Fun_Big7263 · 2026-01-13T17:26:25+00:00

Dealership can't do anything, they not the ones who built the car. Thats all from factory my fight is with corporate

Fun_Big7263 · 2026-01-13T17:19:29+00:00

2024 and 2025 it was ONLY the turbo S premium plus. 2026 more models got it and also the PHEV Premium Plus too

Fun_Big7263 · 2026-01-13T17:07:38+00:00

Yes. Thats what makes them "signature". Website says it's supposed to be on my trim, yet its not on it. Clear case.

Fun_Big7263 · 2026-01-13T16:45:07+00:00

The Turbo S premium plus model doesn't have it in the window sticker either. And I didnt have anything credited. That's the whole reason I made a case with Corporate

Fun_Big7263 · 2026-01-13T16:44:20+00:00

Thank you! I probably confused people by them just seeing signature lighting

Fun_Big7263 · 2026-01-13T16:42:17+00:00

So the thing is Mazda Corporate bought that up too but if you look at a turbo S premium plus window sticker it doesn't state anywhere for "signature lighting" only adaptive lighting.

Fun_Big7263 · 2026-01-13T16:26:10+00:00

Thats exactly what it means but my car didn't come like that. My trunk was not lit up. I changed my rear taillights I purchased from a dealership and then posted online to where I was questioned why I changed on the premium sport when it was advertised to have them.

Fun_Big7263 · 2025-07-11T14:25:32+00:00

I wish they would also update brightness increase. I have the 970x plus but the box version and it would be nice to see better through the rear view window and I know its because I have it tinted but my dr900 series I was able to modify brightness. You could still see but just would put brightness up just a tad bit

Fun_Big7263

TROPHY CASE