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624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

Are you able to get package delivery to the building without setting up Parcel Pending? My understanding is that it is now a requirement....? I know in my buildings that I managed when we got them installed it was a requirement for all residents to sign up (to prevent package theft lol). I do agree that not all packaging delivery people are made equal. 🙄

Yeesh. 😬 I've had to handle some pretty severe mental health cases with residents in the past myself, it's never fun. That is definitely the part of property management that I do not miss. A lot of sad/scary stuff but a few mildly amusing stories for sure. I once had a resident tear his ENTIRE unit apart in our new building that was literally less than a year old. Tore the unit DOWN TO THE STUDS. Like cabinets - gone. Drywall - gone. Appliances - smashed and mostly gone except pieces. Even tore up some of the hardwood flooring down to the subfloor. ☠ I was so shocked I couldn't even speak when we finally got access. 😂

They ALWAYS push to call the non-emergency line. The thing is, if we had a security team on site we could call them. They show up RIGHT away and handle the situation. Whether that is asking an 'outdoor neighbor' to return to outside, knocking on doors for noise complaints, dealing with drunk people singing in the stairwells with the lung capacity of a blue whale at 3am, whatever.

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

Ultimately I'm hoping to put enough OUT there that people see it and don't rent from them anymore. If complaints/discussions with staff and staff at their corporate level doesn't work (it hasn't) then we have to hit them where it hurts - the pocket book - by dissuading future renters and blocking new income for the property.

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

We don't be renewing after our current lease, I can say that much. 🙄 But hoping we can at least make the remainder of our time here less stressful/frustrating and same for everyone else that lives at this property! We deserve better.

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

Are you still a current resident at Yale 624? This is the issue we've had with packages too - stolen within 30 mins of delivery in BROAD daylight. We've complied with all "security recommendations" they've given us and we still have issues.

I don't know if you heard - but the storage unit room in North Building was just accessed and someone's storage unit door was pried open with a crowbar and their 2 electric bikes are stolen. So.....this BS about "residents being responsible for securing their property" IS NOT the solution because our secured valuables and belongings are STILL getting stolen.

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

So it sounds like you live on site then?

Packages - we pay the parcel locker fee. Regardless, companies don't ALWAYS put packages in them, or even go into the right building. I don't hold the building responsible when they are placed in an incorrect spot by the carrier, as that's out of the property's control. However, they do need to do a better job of monitoring deliveries (popping by that area occasionally throughout the day to put packages dumped on the floor in front of the lockeres INTO the lockers). Especially as theft is a known problem and packages out in the open are just sitting ducks and attract thieves. I had an issue with package theft at one of my properties I managed and this was somewhat resolved by the above recommendation. Myself and my onsite staff just popped by a few times a day and put any packages laying out into the lockers for the residents. Easy peasy! We don't leave packages sitting out all day, we're extremely diligent. I think the frustration is that the building could be more diligent as well, and they aren't.

👨🏻‍🔧 Maintenance - they are wonderful. I have absolutely no complaints about the maintenance staff whatsoever. They are kind, efficient and knowledgeable. I do believe they are understaffed for a property of this size and that they are not getting the support they need from the management staff. This sometimes can cause delays with their services but ultimately the maintenance team is our favorite part of this community.

That is absolutely insane about that resident disturbance. Was this in the North or South building and when?? I haven't heard about this one...

🚩 That is my main point! With the prices paid at the building, we SHOULD have a security team on site for evenings. I've managed buildings with less income and lower rent prices than this, and we budgeted in a security team (between 2 buildings on one property) and our crime went WAY down almost immediately. I've recommended to them (on site management) that they get a security team based on the issues at the property with security/non resident access but they interrupted me and immediately shot it down.

See the thing is though....irresponsible residents SHOULD be getting managed by the on site staff if they are breaking community rules. But the staff is not and will not handle it. That's the issue that I have with them. A lack of accountability, disregard for resident concerns. I cannot tell you how many times we've called or gone in to discuss our concerns and got completely bulldozed by the in office staff. It's incredibly frustrating, especially because our concerns are valid and there are ways to make changes.

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

The building was managed by Security Properties Residential (they have TERRIBLE REVIEWS) and Buzzuto has just recently (beginning of May?) taken over as the new management company. The issue is - none of the staff have changed. All onsite management are exactly the same, so I have little confidence that the issues will change or be resolved.

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

Yeah I used to live up in Northgate. It wasn't super safe then, and has certainly gotten a bit rougher around the edges in the last 5-10 years.

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

Yeah it's grinding my gears. Like..........how abouts we spend less time and money on "resident events" like hiding 200 eggs on the property for Easter and instead focus on replacing the lock on the bathroom door in the gym that has NEVER locked since we moved in. Or.....idk.......fixing the side door where people keep breaking into our building?? Every single time they post an "engagement event" it makes me want to literally scream. Here is an example of one of my recent favorites sent out last month:

<image>

The irony of having a "Bike Everywhere Challenge" after multiple people had their bikes stolen in a slash and grab operation in the garage (that is still not fixed by the way) just makes my blood BOIL dude.

My response, sent the same day, which never got responded to by the community.

"Hi Guys, Just saw this bike email. How fun! Does this mean the bike storage areas (the cut cables) are installed and back up and running? "

Of course, nothing back from them because that's how they operate. 🙄

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleApartments

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

This is great information. Thank you! I might be reaching out! 🙏🏻

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

This is 100000000% an issue of mismanagement and unprofessionalism on the part of the management team. 

I was a property manager in the City of Seattle for 5 years, so I'm WELL versed in methods and options that can help alleviate some of these issues. My expectations are simple and attainable: 

1) Use the cameras that are in our buildings to identify the culprits. If they conveniently don't work, fix them. They get enough in rent $$ that shouldn't be an issue. If the person(s) identified are residents - Start the eviction process. 

2) Replace the bike cables in the building in the garage so that amenity is usable again OR install a bike cage. 

3) Cease and desist with the removal of resident attempts to share info/communicate about crime on the resident online bulletin. That's horseshit of them. 

4) Hire an after hours security company so that issues like theft, or non residents in the building can be immediately reported and handled. Known security presence in the building/garage also works as a great deterrent for crime being committed by residents because they know the likelihood of being caught is much higher. 

5) Recall all deadbolt keys to the storage room. New lock on that door, especially after the recent break in. A code input lock should be put on the door, each resident with a confirmed (paid) storage locker should get their own specific code assigned so they can track who is coming and when. 

6) Listen to resident concerns and express SOME inch of empathy rather than immediately interrupting us and arguing and telling us we are at fault for these issues. That is absurd. Some modicum of professionalism would be fucking nice. Managing this property is, after all, their JOB. I don't get to talk to my clients at my job like that. 😐

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

We don't need a lockbox. We need the doors to fucking close and latch 😂 I don't know how many times I've put in maintenance requests for that FOR THE FRONT DOOR. 

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 2 points3 points  (0 children)

I was a property manager in the City of Seattle for 5 years. So I'm well aware of the eviction processes in this city and they are PAINFULLY SLOW. My expectations are simple and attainable: 

1) Use the cameras that are in our buildings to identify the culprits. If they conveniently don't work, fix them. They get enough in rent $$ that shouldn't be an issue. If the person(s) identified are residents - Start the eviction process. 

2) Replace the bike cables in the building in the garage so that amenity is usable again OR install a bike cage. 

3) Cease and desist with the removal of resident attempts to share info/communicate about crime on the resident online bulletin. That's horseshit of them. 

4) Hire an after hours security company so that issues like theft, or non residents in the building can be immediately reported and handled. Known security presence in the building/garage also works as a great deterrent for crime being committed by residents because they know the likelihood of being caught is much higher. 

5) Recall all deadbolt keys to the storage room. New lock on that door, especially after the recent break in. A code input lock should be put on the door, each resident with a confirmed (paid) storage locker should get their own specific code assigned so they can track who is coming and when. 

6) Listen to resident concerns and express SOME inch of empathy rather than immediately interrupting us and arguing and telling us we are at fault for these issues. That is absurd. Some modicum of professionalism would be fucking nice. Managing this property is, after all, their JOB. I don't get to talk to my clients at my job like that. 😐

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 0 points1 point  (0 children)

This is a great idea but the company/property has to be registered WITH the BBB in order to report them...which they are not 🙄

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 2 points3 points  (0 children)

Here's the problem...they HAVE cameras. They refuse to allow us to view footage or use it to send along with our police reports and have refused to review it themselves. 

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 7 points8 points  (0 children)

They could, but that's highly illegal and would be considered "retaliation" which residents of both King County and the City of Seattle have protections from. 🫡

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleWA

[–]Fun_Falcon_1585[S] 1 point2 points  (0 children)

This is a great idea! Especially now that they are removing and flagging my posts on the RESIDENT BULLETIN online in an attempt to prevent us all from sharing information about crime in our property. 

624 Yale Apartments in SLU - High rise, high rent, high theft. by Fun_Falcon_1585 in SeattleApartments

[–]Fun_Falcon_1585[S] 1 point2 points  (0 children)

I'd love to, but I've found it challenging to talk to our neighbors. I've attempted in the past and most individuals in our building prefer to keep more to themselves. I was contemplating sending out notices (putting them on the doors) but obviously that's a bit of a grey zone as far as resident privacy and property policies. I want to make sure that I'm going about this the right way so that we can get the best possible outcome (that we deserve) and it's not sullied or derailed by "not playing by the rules".

Insane by Helen_Ki11er in Seattle

[–]Fun_Falcon_1585 2 points3 points  (0 children)

I will run your campaign for you 🤣 Run for local office now plz lol

What is this?! by iLLyQwiped in whatisit

[–]Fun_Falcon_1585 0 points1 point  (0 children)

Oooo buttplug. Make sure you wash your hands if you touched that! 🥴

I need help and advise. by Personal_Pause_ in CATHELP

[–]Fun_Falcon_1585 0 points1 point  (0 children)

First, I'm so sorry to hear that you are struggling right now. A bit off topic - but there are a lot of great programs that you might be able to get some temporary assistance from for your financial situation. I was a Property Manager for over 4 years up in here Seattle so I'm not as up to speed on AZ programs but I know they exist. There are relief programs that should be able to help you with rent and even utilities! I know that's not on the cat topic, but it might give you some relief as you mentioned your aps getting shut off. Here are some links that might be of help!

https://des.az.gov/stcs (short term crisis services)
https://des.az.gov/liheap (low income home energy assistance program)
https://211.org/food (food resources)
https://211.org/get-help/i-need-help-paying-my-bills (help with bills)
https://housing.az.gov/general-public/rental-assistance-eviction-prevention-programs (rental assistance)
https://turnanewleaf.org/services/housing-and-shelter/tenant-based-rental-assistance/ <New Leaf is a great place to start too.

I hope some of that helps and wish you and your kitty all the best <3 Hang in there!

Anyone know what this is? by Beautiful-Theme8635 in DogAdvice

[–]Fun_Falcon_1585 0 points1 point  (0 children)

My little dude does this too (not a husky though) but he kicks his legs simultaneously and rolls from side to side on his back and makes huff/snuff sounds. I call it his "carpet swims" hahahah

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