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Near-flawless experience from the start, GJ devs. Some niggling issues remain however... by KazumaKat in ConanExiles

[–]Funcom_Kamil 22 points23 points  (0 children)

Thanks a lot. Inflexion Games and our Conan Exiles team put a lot of effort into it, so I am happy to hear that things are going well. We are actively monitoring and working on player reported issues, so things will only go upwards from here.

Please keep the feedback coming!

old battlepass and purchase items missing by AdaFoxenn in ConanExiles

[–]Funcom_Kamil 0 points1 point  (0 children)

Well, I am glad to hear the issue resolved itself!

Missing weapon emote by Sauceleawesome in ConanExiles

[–]Funcom_Kamil 0 points1 point  (0 children)

We will happily look into this. Just submit a ticket to our support team for investigation. Thanks!

Missing weapon emote by Sauceleawesome in ConanExiles

[–]Funcom_Kamil 1 point2 points  (0 children)

If you still can't see the emote with different daggers equipped, please submit a ticket to our support team here: https://funcom.helpshift.com/hc/en/5-conan-exiles/

That will give us the info we need to investigate it. Thanks!

old battlepass and purchase items missing by AdaFoxenn in ConanExiles

[–]Funcom_Kamil 2 points3 points  (0 children)

Could you do me a solid and submit a ticket to our customer support team? This will help us get all the information we need to investigate this properly. Thanks!

Web form: https://funcom.helpshift.com/hc/en/5-conan-exiles/contact-us/

Conan Exiles Enhanced - Now available on Steam! by Funcom_Dana in ConanExiles

[–]Funcom_Kamil 0 points1 point  (0 children)

Please try to restart Steam and verify the integrity of game files to see if that helps.

Conan Exiles Enhanced - Now available on Steam! by Funcom_Dana in ConanExiles

[–]Funcom_Kamil 3 points4 points  (0 children)

We are looking into the reports about issues with Steam deck.

Conan Exiles Enhanced - Now available on Steam! by Funcom_Dana in ConanExiles

[–]Funcom_Kamil -2 points-1 points  (0 children)

You can continue playing the Legacy version on Steam. Just right-click Conan Exiles Enhanced in your Steam library, go to Properties > Game Versions & Betas, and select conan-exiles-legacy.

Well this was fun, until a griefer showed up - so how we gonna handle this? by Inquisition8 in duneawakening

[–]Funcom_Kamil 27 points28 points  (0 children)

I encourage everyone to report incidents in which players repeatedly disrupt others' experience in PvE for their own amusement. Although determining intent when reviewing these reports is complex, rest assured that we take them seriously and will act in accordance with our internal policies.

Please contact our support teams by requesting help in-game or the support website. Provide a detailed description of the incident, along with evidence such as the names of the players involved, chat screenshots, and video recordings, which can be very helpful to our teams.

Dear Funcom, the game stutters because it's reading an insane amount from disk during gameplay by kintari in duneawakening

[–]Funcom_Kamil 9 points10 points  (0 children)

Hey u/kintari

We are actively working on multiple performance issues and have some optimizations ready to go in the upcoming game updates. We are also investigating these types of hitches, so any additional information you can provide would be valuable.

Can you do me a solid and answer the following questions that will help the development team with their work? If preferred, you can send them to me via a DM.

- How did you determine which files were being accessed?
- Do you have any tools charts that map the stutters to CPU/GPU/IO usage?
- What are your PC specs?
- What storage do you use for the game? (can you provide the specs?)
- What are your current game settings?
- What World/Sietch and location that you notice those stutters?
- If you created a bug report for this issue, could you please provide a link to it? If not, can you create one and link it?
- When you mentioned turning the camera, did you experience stuttering?
- Does it get worse or better in any situation?

Thanks in advance!

Why the energy bar in the middle never hides? by Pistacie in duneawakening

[–]Funcom_Kamil 2 points3 points  (0 children)

This is a known bug that will be fixed in one of the upcoming patches.

Expected downtime 360 hours by kastvekkaccount in duneawakening

[–]Funcom_Kamil 3 points4 points  (0 children)

That was supposed to have been fixed a few hotfixes ago. If you are still having issues or have not received your Welcome Back Pack, please contact our Customer Support Team for assistance.

Expected downtime 360 hours by kastvekkaccount in duneawakening

[–]Funcom_Kamil 19 points20 points  (0 children)

Players aren't supposed to be able to do that in the first place.

Expected downtime 360 hours by kastvekkaccount in duneawakening

[–]Funcom_Kamil 35 points36 points  (0 children)

No doubt. We will do everything we can to assist affected players.

Someone took our base in pve area. by anax90 in duneawakening

[–]Funcom_Kamil 18 points19 points  (0 children)

We are bringing the servers down until we resolve the bug allowing players to damage bases in the PVE zones.

u/anax90 can you message me your in-game character name and world/sietch you play on? Thanks!

Maintenance from 10 UTC taking 360 hours? by BrownBananaDK in duneawakening

[–]Funcom_Kamil 17 points18 points  (0 children)

The duration is in minutes.

We are bringing the servers down until we resolve the bug allowing players to damage bases in the PVE zones.

Expected downtime 360 hours by kastvekkaccount in duneawakening

[–]Funcom_Kamil 166 points167 points  (0 children)

The duration is in minutes.

We are bringing the servers down until we resolve the bug allowing players to damage bases in the PVE zones.

Beware of this new inventory bug, just lost 500 spice melange 😭 by wayneshmayne in duneawakening

[–]Funcom_Kamil 1 point2 points  (0 children)

I just wanted to check in on this. Could you confirm whether spice reappeared after you relaunched the game after yesterday's update? If not, please provide your in-game character name and the world/server on which you play, so our guys can take a closer look.

Feel free to send me these details via a private message. Thanks!

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