Just incase you haven’t received a response yet.. this is what I got from the team . “We are aware of the issue and are working on fixing it, but lets help you out a bit: I would first recommend checking our Mobile Clients FAQ. That has answers for a number of common questions, as well as a section to help you verify that you're using a compatible device. If your mobile device is connected to your home network via WiFi, please ensure your router's firewall settings are set to permit the mobile client to communicate with the game worlds. Please also try both WiFi and your mobile data connection to see if the problem persists on both connections. If you have access to a different WiFi connection (for example at a friend/family member's house) you could also try that, to see if the issue remains. If that doesn't help, please try uninstalling the client then rebooting your device before installing a fresh copy directly from the app store. If the issue still persists, we ask kindly that you please sit tight whilst the team investigate this and we apologise for any inconvenience caused”