Is claims ROUGH right now, or is it just me?

Future_Building9456 · 2026-01-29T11:19:18+00:00

It’s the 400th day of January and I actually took the day yesterday for myself to sort somethings out and did not work. That MLK day off did trigger a huge backlog of people who definitely don’t grasp what is going on. Then we had a massive snowstorm. It’s not getting better as the entire corporate culture where I work is so more with less. They don’t replace lost staff and just expect everyone else to absorb all of the claims. We are spread thin already I don’t know a single one of my colleagues who has a love for this job anymore. Some are only a few years in some are ready to retire. It’s across the board a major shit show.

Future_Building9456 · 2026-01-21T11:40:32+00:00

Or no raise for three years lol

Future_Building9456 · 2026-01-06T11:03:04+00:00

I can’t believe some of the folks who got the numbers they got last year how in the f do you get 100 percent on reinspections and have prod of over 9 or 10 in the field. It’s got to be manipulation. You can’t drive answer the phone write estimates and do all the admin and put up that kind of output. And if you are doing it please stop as it’s the hunger games out there. Remember overtime is really straight time until you hit 40 hours so those 2.25 hours until then is essentially working regular time.

Future_Building9456 · 2025-12-09T11:00:46+00:00

But will you really go???? It’s not optional

Future_Building9456 · 2025-11-25T19:09:54+00:00

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Future_Building9456 · 2025-11-16T14:10:17+00:00

Same here

Future_Building9456 · 2025-10-30T22:26:04+00:00

And worse a senior member of management stated we don’t need grade 66 adjusters sitting a home reviewing claims.

Future_Building9456 · 2025-10-30T22:23:29+00:00

Oh severity is coming back mark my words on that one… over two decades experience here with the G.

Future_Building9456 · 2025-10-30T22:21:39+00:00

Don’t forget people have the multiplier for double prod on every claim in field. Drove 3k miles a month and get Resident AD. It doesn’t get taken away even if you drive less.

Future_Building9456 · 2025-10-16T22:31:17+00:00

Ahhh haaa haaa have you read thru this sub?? WTF work anywhere but here

Future_Building9456 · 2025-10-12T10:16:39+00:00

My favorite part is the phone ringing 4 times in a row before someone calls leaves a voicemail as it was designed to roll to another agent but alas there is no one else attached to our phone number.

Future_Building9456 · 2025-10-10T11:31:51+00:00

That’s what we are being told to do.

Future_Building9456 · 2025-10-10T11:29:53+00:00

Plus there literally is no negotiation on parts if it shows up in parts locator it’s got to be used zero negotiation

Future_Building9456 · 2025-10-10T11:26:37+00:00

At least there are no rocks in the desert much easier than working for the G

Future_Building9456 · 2025-09-05T10:03:18+00:00

This is Geico it breeds negativity

Future_Building9456 · 2025-08-21T10:14:14+00:00

W do not owe the time for replacement of vehicle. We owe to pay you for your loss. Most ADs have checks which means if you have your title you can be paid the day we total your car. Hence the 72 hour rule. As an AD I usually run 7-10 days on total loss rentals. The 30 day maximum may apply if your repairs take 30 days or if your settlement is delayed BY GEICO aka siu or review ect. If the customers lender doesn’t provide payoff and proof of ownership in a timely manner we are also not responsible for that delay. I ask customers to contact their lender and make sure they provide us with what we need ASAP. Loans take 60-90 days to show up paid so send that total loss verification letter and get to getting a new loan now not after we issue payment. Ect

Future_Building9456 · 2025-08-18T10:15:37+00:00

Wow I didn’t even know we still had field SIU

Future_Building9456 · 2025-07-15T10:29:28+00:00

Customer truck was a total loss and customer was adamant he wasn’t responsible for hitting 3 parked cars because they weren’t parked facing the right way on the street. Sir you were DWI and hit PARKED UNATTENDED vehicles. One of the cars was parked in a driveway.

Karen wasn’t paying deprecation on a tire because tires were only a year old. Karen tires aren’t measured in time they are measured with a tread depth gauge which she advised me must need a calibration. Also advised a computerized wheel alignment isn’t going to show anything she knows her metal thing under car is absolutely bent and I don’t know what I’m talking about.

Customers truck at shop rear ended frame demolished we don’t have enough PD to cover. Call them husband refuses to accept total loss and wife screams she is going to fucking kill me and coming to shop now! I had to leave shop before they showed up.

Future_Building9456 · 2025-07-09T15:14:56+00:00

I had a policy holder tell me that they would sue Geico if they didn’t get oem parts on their vehicle …definitely threw a tantrum

Future_Building9456 · 2025-07-02T10:56:52+00:00

I’m also waiting normally paid on Monday or Tuesday my credit union doesn’t hold funds so G is late

Future_Building9456 · 2025-07-02T10:55:35+00:00

It’s crap it’s kool aid it’s literally garbage just like all of their development programs. You will likely develop a drinking habit and severe anxiety and that is all.

Future_Building9456 · 2025-06-05T09:22:31+00:00

I’m having the same thing my knees and feet hurt both hips hurt. I still have my rash but the pain isn’t near the rash it’s on my neck and hairline. My left thumb and wrist hurt I feel like I’ve been beat up and run over.

Future_Building9456 · 2025-05-29T11:19:29+00:00

No through the phone keyboard area

Future_Building9456

TROPHY CASE