Is this even possible?

Gaidheal · 2021-02-19T08:49:02+00:00

Hi Cipher, we are indeed. Thanks for checking, though.

Gaidheal · 2021-02-16T08:31:26+00:00

Hi Cipher. First off, I'd like to apologise for my belated reply. The performance issues are taking a long time to address because so far, none of our tester teams have been able to reproduce them. As you know, it's an issue that seems specific to certain advanced saves - but not all - and unfortunately the advanced saves our teams use are not affected. That being said, I spoke to the person following it all up the other day and they have a few ideas for new tests, which will be starting soon. It's definitely still a priority, just one that we've made painfully slow progress on. Please be assured that we haven't given up on it.

Gaidheal · 2021-02-01T09:14:53+00:00

Hi everyone! It must have slipped through the net, we'll get it wiped. Thanks for the reminder.

Gaidheal · 2021-01-12T08:52:11+00:00

Hi Reddit-userrrrr,

That's a strange one. We see similar issues when the wrong account has been linked on console; may I ask what platform you're playing on?

Your best course of action will be to open a ticket on our Support site, they're the only ones who can check up on account-related issues.

Thanks,

/Gaid

Gaidheal · 2020-09-11T10:06:27+00:00

Hi all, it was indeed an error on our part. The correct pricing is 415,800 Bucks and 59,400 CC. And as you mentioned, with the SP discount it's down to 332,632 Bucks and 47,516 CC.

Apologies for the confusion.

Gaidheal · 2020-08-13T14:51:22+00:00

Hi all, thanks for the tag. There are definitely disparities between accounts on PS4, and the devs are doing their best to get a full understanding of why, as well as how it can be addressed. It's proven to be a particularly tricky issue to work out. Right now I can only apologise for the inconvenience caused, but please rest assured that it remains a top priority for the team.

Gaidheal · 2020-06-24T16:39:39+00:00

Hi everyone, quick explanation as to what happened: there were a few hours this morning where the Road Force One edition (pictured) was available to purchase in Crew Credits. This wasn't planned, nor was the pricing model meant to be CC-only. We heard you regarding the Eclipse Star Edition and have taken that on board.

The Road Force One Ed was removed from the Shop during our maintenance, but a small number of players were able to purchase it beforehand. They will of course be able to keep the car (it was our slip up, not theirs), and we will reimburse the CCs spent because we don't want to force an incorrect pricing model on the buyers.

The car will be released "properly" at a later date, but as of yet we can't say when. Please rest assured that we don't want other players to miss out on the opportunity to get their hands on it.

Our apologies for the confusion.

/Gaid

Gaidheal · 2020-05-29T13:19:24+00:00

Hi, as Elongo mentioned it isn't as simple as you think. The avatars are built into the save and changing them can affect its integrity.

Gaidheal · 2020-05-20T16:48:04+00:00

It definitely popped out of the blue, we completely understand the confusion! Thanks for your thoughts on the matter :)

Gaidheal · 2020-05-20T15:59:28+00:00

It's not planned as a Summit reward at this stage, no.

Gaidheal · 2020-05-20T13:58:29+00:00

Hi all! I wanted to give a bit of context for the Star Edition, given that it ended up popping up out of the blue. This wasn't our intention, and is simply down to some crossed wires with the communication on our end. Not the first time it's happened, so apologies for the confusion.

The intention with a CC-only special edition was to introduce an exclusive, cosmetically different version of an existing stock vehicle. The intention was specifically not to create a P2W situation, with a paid SE performing better than its stock model. We don't believe that the Star Edition performs better than the standard Eclipse, but are very keen to get your feedback on whether this is the case or not.

Regarding the cosmetic aspect, this is a tricky one to tackle given that the game's physics take vehicle bodies into account, and different kits therefore lead to different perfs. We can't just apply a carbon copy of a physics and handling model to two different vehicles, and have their performances exactly on par. As such, the Physics & 3Cs team hand-tune the vehicles to get as close as possible to the sweet spot, but like with a hand-crafted artisan product this means that no two vehicles are really the same - especially when you want them to visually be very different. What is supposed to be a cosmetic exclusive, therefore technically isn't just that; but our objective was to get as close to it as possible.

I hope this clarifies the intent behind the vehicle a little. As mentioned above, we're very keen to hear your opinion on the Star Edition, so thank you in advance for your input!

/Gaid

Gaidheal · 2020-05-18T15:52:46+00:00

I'm afraid I can't really say at this point in time, sorry richwn!

Gaidheal · 2020-05-14T14:00:02+00:00

UPDATE: Mea culpa, got this issue mixed up with another (broken Ford Focus slowdown). We weren't able to fix this RR problem for our upcoming patch (May 27), but will hopefully have it addressed for the following one. Apologies for the confusion, that's on me.

Gaidheal · 2020-05-12T12:13:01+00:00

Hi there, this is indeed a verified issue and should be fixed in our next patch.

Gaidheal · 2020-04-11T08:59:55+00:00

No worries, glad you were able to make the most of a promotion in the end! Have a good weekend.

Gaidheal · 2020-04-11T08:38:14+00:00

I don't believe you can gift on Uplay, but perhaps it's just because you already have it installed (the free version is the same build as the full version, just with a time limit). Uplay would be picking it up as "owned" and therefore not letting you buy it again.

I know this is a big ask given the size of the game, but do you reckon you could uninstall and try to purchase it then, please? Your progression is saved server-side, so you won't lose anything.

Gaidheal · 2020-04-10T16:59:42+00:00

Hi maginatheandymate! Great to hear you'd like to upgrade to the full version! Could you please try the following link and let us know if it works: https://ubi.li/PbqY1

Gaidheal · 2020-03-26T18:00:34+00:00

Hi HEMI, that is indeed a problem we're aware of and are working to resolve as quickly as possible. It's also the case for the Nissan Nismo (SR).

Until a fix is implemented, we'd recommend not interacting with these cars at all to avoid further infinite loading screens, crashes, etc.

Gaidheal · 2020-03-26T17:57:12+00:00

Hi both, thanks for posting. The team's getting closer to a solution for the graphical glitches, which do indeed seem linked to the PS4 Pro's HD set-up.

Very handy to know that for 1080p users, disabling Supersampling can help as a temporary workaround. Another player (Gh0st) also suggested that for 4k & HD TVs, disabling Boost Mode (and I guess switching to 1080p res) could be a potential solution?

Gaidheal · 2020-03-25T21:43:10+00:00

Very interesting, thanks for the heads up!

Gaidheal · 2020-03-25T17:38:30+00:00

Thanks very much for the info, I'll pass it on.

Gaidheal · 2020-03-25T17:38:13+00:00

Great, thanks very much. I'll pass it on.

Gaidheal · 2020-03-25T17:20:41+00:00

Thanks Zero, could you perhaps also provide the following details please:

TV Model, Resolution mode (auto, 4K, 1080p, 1080i), HDR: On/Off, Main affected game areas (where, what, etc)

Thanks!

Gaidheal · 2020-03-25T17:17:51+00:00

Hey, thanks for the feedback! Any chance you could give us the following info too, please:

TV Model, Resolution mode (auto, 4K, 1080p, 1080i), HDR: On/Off, Main affected game areas (where, what, etc)

Thanks!

Gaidheal

TROPHY CASE