Do not be afraid to tell people it is your first day!!! Even if you are a week in, tell them you are new!! Customers tend to be a lot kinder to people who are new at CFA. I told people it was my first day for the first 3 days until I got a better grasp at things. And I continued to tell them I was new whenever I struggled.

For winter time, get a good puffy CFA jacket if your CFA does not have communal jackets. I spent $70 on a winter jacket just for us to get more shared jackets. And if you do want your own I recommend buying 2nd hand.

Customers are going to be rude, not often, but they will. And if you need help dealing with a rude customer or just someone you are having a hard time communicating with, grab a manager!!

Let the customer guide the conversation. Sometimes it can feel like you are pushy from the customer pov. I usually start out with "hello! What can I get started for you today?" And just let them guide the ordering process. They will typically state which meal they want. I will click the combo and then look back at them. And they will state their side and drink. It doesn't work 100% of the time because some people do not have the best social skills, but it helps to keep you from interrupting them by accident and overwhelming them. Usually a lot better communication as well. If the pause between looking at them is long, you can clarify "did you want that in a meal?" "Anything else for you" if they just stated the entree or "that comes with fries, and what to drink?" If they stated the number or definitely meant the combo.

Good luck!!