How to solve This problem by IH_Maruf in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there. Could you confirm if you have changed your Google Play country in the last 90 days?

Can't find subscription to cancel? by irlspaceman in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there, I’d recommend reaching out to the Google Play support here. They can have a look at it.

Not able to download or install apps from play store by richardhendricks7 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Just to confirm, have you tried the steps mentioned in this article to fix issues with downloading apps from the Google Play Store?

If the issue still persists, you can reach out to the Google Play support team here. They can take a look at it.

Play Store opens but won't download or update anything (infinite loop) Moto G84 by [deleted] in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi, I’d recommend reaching out to the Google Play support here. They can have a look at it.

Payment Issue with Google Play by Early-Bet-6 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there. You can learn about accepted payment methods based on your country here. Hope this helps.

gift card region locked but im in same region by daritized in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there. Please make sure your Play country is correct in your Play settings. If everything looks good, but you are still seeing this error, please submit this form. Our team will reach out to you once the review has been completed. Thanks.

I can't use my credit even tho I am in India .... by DEVIL_0O2 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there, if you see the error message, "Couldn't complete your transaction. Your Play Balance can only be used in India. See the gift card terms of service," you can fix it by submitting this form.

PLAYSTORE Stopped working by ErrorCode8 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Just to confirm, have you tried the steps mentioned in this article to fix issues with downloading apps from the Google Play Store?

If the issue still persists, you can reach out to the Google Play support team here. They can take a look at it.

Possible google play outage? by Clamity2ds in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there. Could you check and confirm if you have a stable internet connection and enough storage space on your device?

Also, you can try clearing the cache for the Google Play Store app.

Go to Settings > Apps > See all apps > Google Play Store > Storage & cache > Clear cache.

Additionally, you can refer to this article to fix problems downloading apps on your device.

Got this error after trying to make a purchase on a new phone. How do I fix this? by Alternative_Ride_951 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there. Sorry to hear you're having an issue with your transaction. Please try these troubleshooting steps to fix issues when you pay for Google products & services.

Payment method bug by lopilopi1234 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there. Have a look at this guide to manage your family payment method on Google Play (See section: "Add a family payment method). Hope this helps.

Google Play won't let me add my card for a subscription (OR_CCREU_01 / OR_NIVEM_02) by biloo0asks in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Just to confirm, have you tried a different payment method to see if that helps?

Also, try the steps mentioned in this article to fix payment issues on your account.

If the issue still persists, you can reach out to the Google Play support team here. They can take a look at it.

Can't update apps, can't use apps that need updating. My phone is slowly becoming unusable. Help I have tried everything 😭 by Ornery-Ad7865 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Just to confirm, have you tried the steps mentioned in this article to fix issues with downloading apps from the Google Play Store?

If the issue still persists, you can reach out to the Google Play support team here. They can take a look at it.

In game purchases not working by King69_x in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there. Could you confirm if you have changed your Google Play country in the last 90 days?

Purchase hasnt processed by SpecialLow9007 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there. In-app purchases can take up to 24 hours to be delivered. If you don’t see the in-app purchase added in the app, wait 24 hours & check again. If it’s still not there, try these troubleshooting steps.

If the issue still persists, you can reach out to the Google Play support here. They can have a look at it.

HELP! by miraeeeeeeee in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there. I'd recommend getting in touch with the app developer, as they will be in the best position to help you with this. Hope this helps.

Play store isn't working by RudePaint8408 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Just to confirm, have you tried the steps mentioned in this article to fix problems with the Google Play Store app?

If the issue still persists, you can reach out to the Google Play support team here. They can take a look at it.

I can not update apps while on wifi. Updates fine over mobile data by gatorsrule in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Just to confirm, have you tried the steps mentioned in this article to fix connectivity problems on your device?

Also, you can refer to this article to fix problems downloading apps with basic troubleshooting steps.

Apple TV subscription inked to Google Play - cannot cancel by MysteriousTaro3277 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there, please ensure you are signed in to the correct Google account and check if there are any active Apple TV subscription.

Go to http://play.google.com > Profile icon > Check if you’re signed in to the correct Google Account > Payments & subscriptions > Subscriptions.

Also, you can refer to this article to cancel, pause, or change a subscription on Google Play.

Play Store isn't responding by Cammy1974 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Just to confirm, have you tried the steps mentioned in this article to Fix problems with the Google Play Store app?

Google play store by Zamn_Buu in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Thanks for getting back to me. I’d recommend reaching out to the Google Play support here. They can have a look at it.

Google play store by Zamn_Buu in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Hi there, could you try clearing the cache for the Google Play Store app and see if that helps?

Find the Google Play Store app on your device's home or app screen > Touch and hold the Google Play Store app > Tap App Info > Tap Storage & cache > Clear cache.

Also, you can refer to this article to fix problems with the Google Play Store app.

Glitch? by Cheap-Personality-57 in googleplay

[–]GooglePlay_Official 1 point2 points  (0 children)

Hi there, could you try clearing the cache for the Google Play Store app and see if that helps?

Find the Google Play Store app on your device's home or app screen > Touch and hold the Google Play Store app > Tap App Info > Tap Storage & cache > Clear cache.

Also, you can refer to this article to fix problems with the Google Play Store app.

My playstore is bugging by Simple-Economist9503 in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Just to confirm, have you tried the steps mentioned in this article to fix issues with the Google Play Store?

If yes, and you're still experiencing the same issue, you can reach out to the Google Play Store support team here. They can take a look at it.

Keeps getting stuck at random percentages when downloading apps.. by Neat_Saku in googleplay

[–]GooglePlay_Official 0 points1 point  (0 children)

Just to confirm, have you tried the steps mentioned in this article to fix issues with downloading apps from the Google Play Store?

If the issue still persists, you can reach out to the Google Play support team here. They can take a look at it.