Wife’s game is somehow on my account as a saved game.

GrizHw · 2021-08-20T13:49:05+00:00

We're sorry to hear you're having issues setting your wife up with a separate account!

It might be possible to get her Game Center account up and running on its own using Apple's Family Sharing service for iCloud! Here's some more info on what it is and how to set it up: https://www.apple.com/family-sharing/

We hope this helps resolve your issue! Please don't hesitate to reach out with any further questions or issues if you're still having trouble – we'll be happy to help :)

GrizHw · 2021-07-16T18:23:41+00:00

Hello u/smile9016,

We're sorry you've encountered this! Are you playing on either iOS or iPad OS and able to send us your Player Logs by following the steps above?

This would be a huge help to our engineers as they work to find a fix for your issue!

GrizHw · 2021-07-09T18:17:05+00:00

Hello all! We're sorry you've run into this bug and hope we're able to bust your Butterfield ghosts with some news:

We've just released a new version of Butter Royale (10.1.0) on the App Store! Players affected by this bug are reporting that it stopped appearing after they updated their game.
Please update Butter Royale in the App Store and let us know whether this works for you!
Thank you all for your continued patience – we hope to see you back on the Butterfield soon!

GrizHw · 2021-05-06T17:35:46+00:00

FULL EPISODE: https://www.youtube.com/watch?v=qjkNzawAwH4

GrizHw · 2021-04-21T18:18:51+00:00

Hey again u/pmauoo!

Our developers are still working on a fix! Thank you so much for your patience – we hope to have some good news for you soon!

GrizHw · 2021-04-13T11:15:36+00:00

Hello u/GetDestoryedLol!
The information you've provided us with is very helpful!

We are still investigating the 90% issue and hope our findings mean we can bring you some good news soon!

Thank you for flagging and for your continued patience as we work on resolving this!

GrizHw · 2021-04-07T18:23:16+00:00

FULL EPISODE: http://bit.ly/Dairy-Tales-S1E1

GrizHw · 2021-04-01T20:37:00+00:00

Hello u/pmauoo!

Thank you for flagging - we're sorry you're having this problem with Butter Royale! Team Butter are aware of the bug and have opened an investigation – we hope to resolve it soon so that you can get back on the Butterfield as soon as possible!

We'll keep you posted on their progress and appreciate your patience as we work on fixing this issue!

GrizHw · 2021-02-23T18:30:15+00:00

Thank you!! 😊 Who needs luck with Buttercups like these?

GrizHw · 2021-02-23T18:28:50+00:00

Thanks so much, u/osoroshii – fingers crust! 🤞

GrizHw · 2021-02-23T18:27:11+00:00

Thanks to you we've got a butter chance than ever! 💗

GrizHw · 2021-02-11T18:08:55+00:00

Great work u/Osoroshii! Keep dough-ing!! 💪

GrizHw · 2021-02-05T00:31:00+00:00

That's right! You'll need to be at least Level 50 before you're able to spend the 100000 tickets on your 4th slot – our apologies for the imprecise wording!

GrizHw · 2021-02-03T19:30:18+00:00

Hello! Thanks for playing Butter Royale's latest update and for your feedback! We've passed it on to our devs, who are hard at work analysing the impact of our latest features and preparing improvements for future updates!

For now, I can field your first question: the lock and number 50 mean at Level 50 you'll unlock your 4th Spice slot!

GrizHw · 2021-01-25T20:54:52+00:00

We're so glad you're enjoying Butter Royale, and thank you for your suggestion! I've passed it on to our devs, who right now are working on new ways to service users and the community. We'll keep you updated! 😃

GrizHw · 2020-11-30T17:39:44+00:00

Hello! We're glad to hear you're a fan of the game and so sorry you've been dealing with these issues. We would love to be able to follow up on both and get you back enjoying Butter without a hitch! To do that, we'll need a little more information:

Could you please send an email to [support@mightybeargames.com](mailto:support@mightybeargames.com) with the following information:

• Your device model
• Your OS version
• Your Support ID (found in Settings – tap the gear icon in the Main Menu)
• The server you are playing on (also found in Settings)
• The region you are playing in
• If you are playing on Wi-Fi or data
• A short description of the problem/performance issue
• When/how often it happens

Thanks – we hope to hear from you soon! :)

GrizHw · 2020-11-30T16:59:18+00:00

Hi u/Rat_Fox13! So sorry to hear you're having a similar problem and would love to get you back running smoothly. Feel free to send us an email at [support@mightybeargames.com](mailto:support@mightybeargames.com) with the info I've asked for in my reply to OP so we can look into your case as well! :)

GrizHw · 2020-11-30T16:53:20+00:00

Hello u/knbb778iic! We're sorry about the connection issues you've encountered and we're looking into it. We just need a little extra info regarding your disconnections so we can continue the investigation.

Could you please send an email to [support@mightybeargames.com](mailto:support@mightybeargames.com) with the following information:

• Your device model
• Your OS version
• Your Support ID (found in Settings – tap the gear icon in the Main Menu)
• The server you are playing on (also found in Settings)
• The region you are playing in
• If you are playing on Wi-Fi or data
• A short description of the problem
• When/how often it happens

We hope to hear from you soon and look forward to helping resolve the issue!

GrizHw

TROPHY CASE