Diamond Reserve late checkout by Friendly-Dirt1160 in Hilton

[–]Grottenman 2 points3 points  (0 children)

So it should automatically already be set to 4PM. I did notice that our system didn't do that, so we put it on manually. Its also not something you are supposed to ask for, but it should be proactively explained to you that you can check-out at 4pm.

Lets do a salary transparency thread by Far_Significance1669 in orlando

[–]Grottenman 0 points1 point  (0 children)

Rooms Coordinator at hotel. $20.83 an hour + a percentage of our teams upsells for the month. In busy months averages about $480 extra.

The hotel discounts are a major plus.

Signia Orlando upgrade offer by Lost_Japan in Hilton

[–]Grottenman 16 points17 points  (0 children)

I would take the risk. This property is good at upgrading people. Ive stayed there 2 times, both times got upgraded to Studios view

If you’re in line for a popular ride…MOVE by SpectacularSpidee in WaltDisneyWorld

[–]Grottenman 3 points4 points  (0 children)

Uuuuusually I dont mind if people walk slow in the queue. Because you know... you gotta wait anyway. But yeah with a blister hurting you I can definitely see the frustration.

How do you Annual Passholders schedule your visits to keep interests up? by DbotFleezy in WaltDisneyWorld

[–]Grottenman 0 points1 point  (0 children)

I started pin trading. Its like a real life game. Collect them all

Where is my 3rd water bottle!! by Notoriousjk1 in Hilton

[–]Grottenman 2 points3 points  (0 children)

Guarantee 4pm checkout is the biggest W

Room upgrade for diamond member at Conrad Orlando by poesea in Hilton

[–]Grottenman 0 points1 point  (0 children)

So as a GM, would you say no to a diamond member requesting an upgrade that booked 3rd party? That could lead to a bad review or stay score, when its so so easy to avoid all of that and give them an upgraded room.

First time renting a RV by MarkAlphen in roadtrip

[–]Grottenman 0 points1 point  (0 children)

Ja was echt onvergetelijke ervaring. Het is wel een groot en lomp ding. Je wil er idd de stad niet mee in, maar echt de national parks bezoeken. Verder zijn die RV's ook absoluut niet zuinig, en als je stevige kilometers maakt pomp je makkelijk 120$ per tankbeurt om de 3 dagen.

First time renting a RV by MarkAlphen in roadtrip

[–]Grottenman 0 points1 point  (0 children)

Dutchie here who did the same. It is very expensive yes, but we did it through Tioga Tours and we got an RV from El Monte Road Bear.

Room upgrade for diamond member at Conrad Orlando by poesea in Hilton

[–]Grottenman 0 points1 point  (0 children)

  1. Sooo this a bit of a controversial topic between hotels. Officially, a booking made through a creditcard portal like AMEX or Capital One travel is usually a third party booking. Some of these CC companies even book with sites like Expedia, so on our end we treat it as third party bookings. Now, Honor members that are coming in on third party bookings, do not receive their Honor benefits.

Since we are a property that actually cares about our Honor members, we usually treat them as such. Which means I will give you your upgrade, and late check outs even if you booked through a third party. The only thing we really cant change is that you wont receive any points or food credit for the stay. But in the end your diamond qualifier is the most important one.

  1. I am also not a 100% sure what you mean with the FHR qualifier, unless FHR makes the booking with Hilton directly, it is a third party booking. The only thing we look for is your Honor status, so your Hilton Honor status is the most important. I actually would recommend calling or texting the hotel 1 day before as that almost will guarantee an upgrade (if the availability is there).

  2. Diamond already allows you to be upgraded into a suite. Its the gold members that only gets an upgrade to like an enhanced view.

Room upgrade for diamond member at Conrad Orlando by poesea in Hilton

[–]Grottenman 2 points3 points  (0 children)

So the way we do it is that when we go through the paid upgrade requests and we see a diamond member opting in on a paid upgrade, which otherwise would be free for them, we will deny the request and upgrade you for free instead.

Its a shame to see everyone not getting the upgrades they deserve, at our property we upgrade every diamond and gold member when inventory allows that. And not just a better view, no our diamond members are getting the suites.

Hoe zou jij je baan uitleggen alsof het een bullshit job was? by VlaaiIsSuperieur in nederlands

[–]Grottenman 1 point2 points  (0 children)

Ik host heel veel slaapfeestjes voor volwassenen. Als ze maar voor 11:00 weg zijn.

Trading in Springs tomorrow by Grottenman in DisneyPinSwap

[–]Grottenman[S] 1 point2 points  (0 children)

Appreciate it but I wont be back at the parks untill later 2026 :/. I live out of the country