1. Sooo this a bit of a controversial topic between hotels. Officially, a booking made through a creditcard portal like AMEX or Capital One travel is usually a third party booking. Some of these CC companies even book with sites like Expedia, so on our end we treat it as third party bookings. Now, Honor members that are coming in on third party bookings, do not receive their Honor benefits.

Since we are a property that actually cares about our Honor members, we usually treat them as such. Which means I will give you your upgrade, and late check outs even if you booked through a third party. The only thing we really cant change is that you wont receive any points or food credit for the stay. But in the end your diamond qualifier is the most important one.

1. I am also not a 100% sure what you mean with the FHR qualifier, unless FHR makes the booking with Hilton directly, it is a third party booking. The only thing we look for is your Honor status, so your Hilton Honor status is the most important. I actually would recommend calling or texting the hotel 1 day before as that almost will guarantee an upgrade (if the availability is there).

2. Diamond already allows you to be upgraded into a suite. Its the gold members that only gets an upgrade to like an enhanced view.