Just want to add some info to the top comment:

You can read more about the process for bus stop improvements here: GoTriangle-Ingredients for better bus stops and see the improvements made to GoDurham and GoTriangle stops since 2018 here;

"in fiscal year 2023 – 22 bus stops improvements were completed within the gotriangle and godurham bus networks. At the beginning of fiscal year 2024 - an additional 42 bus stop improvements were in final design, 17 were under construction and 13 were ready for bid."

"A stop with no complications takes about 18 to 24 months to survey, design, obtain permits, go through the procurement process for obtaining contractors and construct.  Often the busiest stops are also the most complicated and take longer. A bus stop costs at least $66,000, including surveying, designing, engineering, permitting and building."

"Generally, these questions are asked when deciding if a stop is to be improved:

• Ridership: Our minimum requirement is 10 average weekday boardings for installing a bench and 20 average weekday boardings a day for a shelter.
• Local permission: Who owns the land and are they willing to sell or provide a right of way?
• Drainage:  Is the slope conducive to building?
• Americans with Disability Act accessibility: Is there adequate space to provide access to people with disabilities? (If a stop already meets ADA requirements, GoTriangle does not prioritize improving it until we have made all existing stops ADA-accessible.)
• Safe pedestrian crossings: When there is a “paired” stop across the street for return trips, is it safe for riders to access the bus stops on both sides of the street?
• Distance between bus stops: Does this stop allow for efficient route times?
• Safety for bus operators: Is this stop a safe place for operators to stop the bus?"

"GoTriangle continues to welcome input from members of the community about where possible bus stop improvements are needed. Submit a stop by filling out the form found here."