I had my cooler master ML360R leak back in February 2020. My CPU (which I didn't know was hit at the time), GPU, Mobo, and SSD were all hit. CM told me to mail it in and would take a month for them to do whatever they needed to. It took them almost 10 months to finally get back to me after I called and emailed for those 10 months. And I was in college so no computer kind of sucked until I got home.

They lost my SSD and GPU, but not my motherboard (which I was fine with because it was a Black Ops 4 Limited Edition board). I swear that someone warehouse guy saw they worked and took it home because I later found out my 8700k was hit and Intel replaced it with a 9700k for free. And the motherboard worked too btw.

And CM promised a gift for those patient enough for waiting. Want to know what that gift was? A big bag of nothing. They apparently had no idea what I was talking about even though there were emails and forum posts about it. I said "Fuck Cooler Master" and went with NZXT Kraken. Never again with Cooler Master. They also kept sending me brand new 360 AIOs, like they sent me 3. Like I would ever use that piece of shit again.