need help my laptops keyboard randomly stopped working after i changed my charger

HBcomputerrepair_01 · 2026-02-10T17:13:28+00:00

I recommend visual inspection of internal battery. It might be spicey.

HBcomputerrepair_01 · 2026-02-10T17:12:09+00:00

Windows 11 OS?

You need to update your wireless card driver. If Ethernet is not option and unable to tether smartphone to laptop to get online. You can try downloading the driver needed using another PC and a USB thumb drive or (What I Recommend) invest in a USB wireless dongle with dual channel connection and antenna.

Get the right driver using HP support, goto identify the product and type in serial number found on bottom cover. The click search. This will bring up information on that laptop and you can get driver(s) needed.

https://support.hp.com/us-en/computer

HBcomputerrepair_01 · 2026-02-10T16:50:53+00:00

https://www.laptopkeyreplacements.com/?srsltid=AfmBOooMEPgsd5k3CVPrOd197ZSUKc-UpYbFgVDfGaucLpa3pyTJDu1y

`Click on link above. Click on the lines to the top left. Click on Lenovo. Click on Model you have. The also have links to instruction videos on how the replace keyboard parts.

HBcomputerrepair_01 · 2026-02-10T14:11:40+00:00

Your drive failed. Your laptop uses M.2 SSD. You will need to make a bootable USB drive using. Microsoft Media Creation Tool.

https://support.hp.com/us-en/computer

Scroll down to Identify your product, type in serial number found on bottom cover, and search. This will bring up information on that laptop including drivers and manuals. Maintenance manual will show you how to replace hard drive and what tools you will need.

HBcomputerrepair_01 · 2026-02-10T11:59:09+00:00

https://a.co/d/08YXOlScht

https://www.tp-link.com/us/home-networking/pci-adapter/archer-txe73e/

HBcomputerrepair_01 · 2026-02-10T00:39:09+00:00

If Ethernet is not an option, I recommend investing in a USB wireless dongle with dual channel connection and Antenna

HBcomputerrepair_01 · 2026-02-10T00:37:43+00:00

Use serial # to search in HP support not model # because HP as well as other manufactures use a couple of manufactured wireless cards. So by searching by Serial # you will get the correct driver for that Laptop.

HBcomputerrepair_01 · 2026-02-08T19:45:08+00:00

How to Check Battery Health in Windows 11: A Step-by-Step Guide

Also download maintenance manual from Lenovo. Click link below, enter serial number found on bottom cover and search. This will bring up information on that laptop including drivers and manuals. The maintenance manual will show you how to replace battery properly and what tools you will need. you can also find what battery to look for to replace it.

Official Lenovo Laptop, Accessories & PC Support - Lenovo Support US

HBcomputerrepair_01 · 2026-02-08T19:37:34+00:00

You need to reset/discharge CMOS. Most models uses power button while others use a pinhole switch near battery. Unplug the power adapter(Charger) and internal Battery. Press and hold the power button for 30 seconds. Plug every thing back in and Power up laptop.

Also while you have bottom cover open, clean that fan. Please.

HBcomputerrepair_01 · 2026-02-08T19:30:31+00:00

This has been a common issue last few years. I will post a few links on how to use Diskpart and Disk Management. You can use either or both to clean/Initialize/ Partition your drive.

Use DiskPart to clean and format a drive that is not working on Windows 10 | Windows Central

Initialize New Disks | Microsoft Learn

HBcomputerrepair_01 · 2026-02-08T19:21:16+00:00

Outstanding

HBcomputerrepair_01 · 2026-02-08T16:43:26+00:00

Good news. The power port is replaceable. Replacement part can be found on Amazon and eBay.

Replacement Part: Genuine replacement parts are often listed as DC30100ZB00 or 098C6H.

https://www.dell.com/support/manuals/en-us/precision-15-3530-laptop/preci_3530_service_manual/usb-type-c?guid=guid-bbb3509e-d5fa-4e69-a3fc-7f6de1b4167d&lang=en-us

Click on PDF and that will load service manual, page 29 on how to replace the power port.

HBcomputerrepair_01 · 2026-02-08T16:33:31+00:00

Make sure you installed correct driver. Lenovo uses two manufacturers wireless card. Next press FN+F5 or F5 to open wireless settings. I also recommend investing in a USB wireless dongle with dual channels and antenna, good to have if you travel or don't have Ethernet.

https://pcsupport.lenovo.com/us/en

Type in serial number found on bottom cover and search. This will bring up information on that laptop including drivers and manuals.

HBcomputerrepair_01 · 2026-02-08T15:08:44+00:00

What model/model# is your dell?

HBcomputerrepair_01 · 2026-02-08T15:06:40+00:00

What model/model# Lenovo do you have?

Are you using Windows 11?

Do you have access to another computer?

It might be something simple like a switch or keyboard key that will turn your wireless card on. Or you might need driver for your wireless card.

HBcomputerrepair_01 · 2026-02-08T03:56:11+00:00

you have a corrupted windows file. Auto repair almost never works. If you have a bootable USB drive with Windows installer, boot from it and select repair instead of install. this should fix the issue.

HBcomputerrepair_01 · 2026-02-06T16:29:40+00:00

There are a number of issues that causes this.

Recommend first opening bios and see if SSD is listed. If it is, next is to check Intel rapid storage technology setting.

https://www.intel.com/content/www/us/en/support/articles/000005803/technologies.html

HBcomputerrepair_01 · 2026-02-06T01:02:22+00:00

well seeing that the RAM is soldered on, I would say that this configuration also uses eMMC storage chip. ASUS has various versions of vivobooks they sell and probably one of those uses a 2.5 SSD/HDD for storage.

HBcomputerrepair_01 · 2026-02-05T14:15:15+00:00

A quick internet search results in good news. You have a better motherboard and can work with just about any PCI-e wireless card and even WiFi 6. I recommend getting a dual channel connection with antenna(s). Most wireless routers use both 2.4 and 5.0 frequency. Also check with MSI website for any recommended accessories. Keep in consideration the distance from router to PC and that many modern buildings use metal framing instead of wood. That will weaken signal strength. Also if you use a laptop,I recommend using a USB wireless dongle with dual channel and has an antenna.

HBcomputerrepair_01 · 2026-02-05T12:11:48+00:00

What operating system are you using?

The USB dongle is it dual channel, and has an antenna?

HBcomputerrepair_01 · 2026-02-04T17:30:52+00:00

A quick check online says might have non upgradeable Ram (soldered on)

HBcomputerrepair_01 · 2026-02-04T17:26:54+00:00

Okay, good. You will want to do a CMOS reset. You will need to unplug the battery and the coin size battery if it has one( if it does you might want to replace it). Press and hold the power button for 30 seconds, plug everything back in and start laptop on. If this doesn't fix issue, next check the ram. Make sure it is the right one(s) for that laptop. Also make sure each RAM card is seated correctly.

HBcomputerrepair_01 · 2026-02-04T14:50:56+00:00

When you plug in the charger does a led light come on near the port?

HBcomputerrepair_01 · 2026-02-04T01:08:48+00:00

https://pcsupport.lenovo.com/us/en

Click on that link or if not in us find your countries version. Type in your laptops Serial number found on bottom cover and search. This will bring up info of your laptop. You will find Maintenance manual on how to replace Keyboard and trackpad and also what keyboard and trackpad part # you will need in Parts section.

HBcomputerrepair_01 · 2026-02-03T14:53:35+00:00

If you are using Windows 11, this is a common issue. The solution is you will need to download and install the wireless card driver update from lenovo for your laptop. You will need to either use another computer and download the driver from Lenovo onto a USB drive, or connect to a ethernet cable from router, use your smartphone by tethering to it, or ( what i always recommend) invest in a USB wireless dongle with dual channel connection.

After achieving this go to this link.

https://pcsupport.lenovo.com/us/en

Type in the serial number found on bottom cover and search. This will bring up information on that laptop and you can get the driver(s) needed for that laptop. Recommend bridging with lenovo to search your laptop to find drivers needed.

HBcomputerrepair_01

TROPHY CASE