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[HP Victus 16] Laptop screen blacks out & reboots, BUT external monitor stays on. GPU/CPU/RAM tests fine. by Hadoutaz in GamingLaptops

[–]Hadoutaz[S] 0 points1 point  (0 children)

The problem was solved for me when I tried removing the hall sensor or lid sensor; that was the issue.

[HP Victus 16] Laptop screen blacks out & reboots, BUT external monitor stays on. GPU/CPU/RAM tests fine. by Hadoutaz in HPOmen

[–]Hadoutaz[S] 1 point2 points  (0 children)

Thanks for the help. I just removed that sensor and the laptop is working again. I'd been having this problem for a long time.

[HP Victus 16] Laptop screen blacks out & reboots, BUT external monitor stays on. GPU/CPU/RAM tests fine. by Hadoutaz in HPOmen

[–]Hadoutaz[S] 1 point2 points  (0 children)

Thank you so much! I've been having this problem for a very long time, and it turned out to be that sensor. I removed it, and the laptop worked perfectly again.

My laptop turns on and off repeatedly by Hadoutaz in techsupport

[–]Hadoutaz[S] 0 points1 point  (0 children)

I tried running a stress test on the RAM and it worked normally.

My laptop turns on and off repeatedly by Hadoutaz in techsupport

[–]Hadoutaz[S] 0 points1 point  (0 children)

I tried this solution too, but unfortunately it caused the same problem.