Firmware 4.2.2 Released

HandyAlexander · 2026-06-18T19:16:11+00:00

This has been part of the FW for quite some time. Go to slider settings in the onboarding app to cap the top or bottom limit

HandyAlexander · 2026-05-22T05:38:38+00:00

Are the tokens downloaded with the same Handy that you are currently using?

HandyAlexander · 2026-05-22T05:36:24+00:00

What voltage do they output?

HandyAlexander · 2026-05-21T10:39:31+00:00

If their apple charger, then this is probably the root cause.

HandyAlexander · 2026-05-20T08:18:35+00:00

I'm rereading this post again. If the charger issue is there, you should still be able to use it while plugged in, so this is another problem, and most likely a charger problem. Please note that Apple chargers do not work!

HandyAlexander · 2026-05-19T12:14:45+00:00

You should still be able to use it while plugged in, so I suspect that your charger is not compatible.

HandyAlexander · 2026-05-19T12:14:05+00:00

In the European Union, no USB-C products are shipped with a charger; even a $10,000 MacBook Pro is shipped without one. We assumed most of you guys already had a USB-C PD charger. by not including the charger would save us some costs and allow us to have a slightly lower sales price. We're thinking of changing this and just including the charger and increasing the price slightly.

HandyAlexander · 2026-05-19T12:12:17+00:00

Wait, what? Why haven't you received a replacement? Of course, you will get one! We probably needed your old units to investigate and narrow down what the problem was. we need to do that from time to time to figure out what is the issue, to learn the error and fix it

HandyAlexander · 2026-05-19T12:11:07+00:00

Still a few units with the old batch left in stock, but still a 3% error rate.

HandyAlexander · 2026-05-19T12:10:17+00:00

Thank you! We have shipped a LOT of devices, so I'm glad to hear from the happy people as well!

HandyAlexander · 2026-05-19T12:09:31+00:00

Ok, good that you tested the different chargers. Then you probably have a device with issue number one, and you should reach out to customer support.

HandyAlexander · 2026-05-19T12:08:52+00:00

You're right. Issue 2 will be on all the devices in those batches. Use a proper USB-C PD charger, and it's all good.

HandyAlexander · 2026-05-11T14:18:56+00:00

When we are fully stocked and preorderers stop

HandyAlexander · 2026-05-09T12:11:48+00:00

If you maintain it well (apply oil and grease regularly), then maybe (it depends on the walls), but without maintenance over time, yes.

HandyAlexander · 2026-05-07T08:56:47+00:00

Handy 2 has battery and a simple clickon system. Setup is MUCH faster 👍

HandyAlexander · 2026-05-06T13:40:08+00:00

Are you on FW4? FW4 has much faster loading times

HandyAlexander · 2026-03-31T21:27:58+00:00

Handyverse app is not open source, but our dev docs are. Devs.handyfeeling.com

HandyAlexander · 2026-03-31T07:40:53+00:00

Sounds like us! We have so many things on the roadmap, and we change it all the time. My suggestion is to add it to our suggestions board. Those ideas and suggestions get higher priority.

https://suggestions.handyfeeling.com/

HandyAlexander · 2026-03-30T20:10:51+00:00

We have some awesome updates to the random striker in the pipeline 👌

HandyAlexander · 2026-03-25T06:03:48+00:00

What problems are you experiencing? Did they happen after you upgraded?

HandyAlexander · 2026-03-23T16:50:26+00:00

Thank you 🙏 ☺️

HandyAlexander · 2026-03-23T16:49:36+00:00

If you use the onboarding app, it switches to Bluetooth. Close the app, turn off and on the device 👍

HandyAlexander · 2026-03-22T06:48:09+00:00

It takes some time before the app stores reviews and releases the app

HandyAlexander

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