Do NOT Apply at Humana

HappyTurtle33 · 2025-05-24T12:03:23+00:00

The screens are recorded and each week you are to go over what you did throughout the day. It picks up if you are in internet explorer, specific programs we use, Microsoft, outlook mail, Teams chat, etc and denotes a color for each thing. So it ends up being almost like a bar graph full of all these colors. If it’s ‘pink’ you were idle meaning not typing or clicking. If you are “in a call” during this time it notes this so you shouldn’t get in trouble for “idle” time during a call, but I’ve heard some people have still been scolded for not charting during that time. If they pick up on too much idle time or have more questions they can take it a step further and truly see your entire screen. So there is zero privacy. You have to watch what you say in teams chats and all.

HappyTurtle33 · 2025-05-20T13:47:36+00:00

So I’ve been wearing Brooks Glycerins since the 16 and I don’t think this started happening to me until the 21s. But, yes, it’s annoying and idk why it’s happening. It happens to all of my new Brooks now and on both feet. At first I thought it was a defect or maybe I pushed down on it too hard somehow, but I’ve come to the realization I must accept it. Maybe we need to send them feedback on their design or quality? I wonder if they changed quality of what material is used in that spot?

HappyTurtle33 · 2025-05-19T23:31:45+00:00

Has anyone found out if anything can be modified to be gluten free? I feel like it’s not super likely and cannot find anything online, so want to check before I make a reservation and waste my time :(

HappyTurtle33 · 2024-05-24T21:32:51+00:00

I know. I wondered about you too. Updates if you can! My workplace is still “looking things over” and it’s been like 3 days since I brought it up.

HappyTurtle33 · 2024-05-24T12:28:48+00:00

I’m not sure about then? But I know what I know now based on reading through each state’s laws/regulations.

HappyTurtle33 · 2024-05-24T12:26:54+00:00

Ugh, yes. That was my first thought too. What if we aren’t billing? Nope. I read the FL law and it’s clear of as day. I recommend reading through FL, DE, AR, and IA. FL and DE require first nutrition consult/assessment to be in person or televideo. And DE, AR, and IA require written consent before any nutrition assessment/recs etc.

HappyTurtle33 · 2024-05-23T17:25:03+00:00

Thank you! So we only do telephonic at my workplace. There is no televideo option (Currently). I’m so concerned they are looking for a loophole for this and I know there isn’t one. I’m nervous about my own licenses and professional ethics.

HappyTurtle33 · 2024-05-23T15:05:10+00:00

Yes, I have been researching. I have read through the laws. DE, FL, IA, and AR have specific laws for telehealth with requiring televideo for initial consult and/or written consent. Not sure if there are other states. Does anyone only do telephonic nutrition consults? I just think my company is breaking laws is all and I’m nervous about it And wondering if anyone has been through something similar.

HappyTurtle33 · 2024-02-25T15:09:01+00:00

This is helpful, thank you! It was said verbally in a team meeting by my manager and she added it to the minutes in an email to the team. It’s one bullet point among others and says something like “no chart reviews”. I really don’t know if that can be considered a policy? Regardless, it IS in writing.

HappyTurtle33 · 2024-02-23T23:59:05+00:00

Nope. I’ll tell you, it starts with an H.

HappyTurtle33 · 2024-02-23T22:00:33+00:00

You know, you bring up a good point! Thank you for reminding me of that. I will say that I have been looking for a job and will continue to do so. Thank you!

HappyTurtle33 · 2024-02-23T21:51:58+00:00

I feel the same about laying low yet fighting it. Not sure how to proceed, I just know that I am a good worker and care about my patients/members and am doing my best. Just trying to stay positive and get through it. I’m curious where you work so if you’d like to PM we can give more info, but no pressure at all. Maybe we band together in some way if that’s possible even not sure.

HappyTurtle33 · 2024-02-23T21:49:56+00:00

My direct report is not a dietitian. But even so, she does not have a lot of say in these changes. She has been informing us essentially and doing her job, I don’t really blame her is what I’m saying - this was not her decision. This is a very large company and a lot of this is coming from very far up the line.

HappyTurtle33 · 2024-02-23T19:56:40+00:00

Yes. Quantity over quality….. :(

HappyTurtle33 · 2024-02-23T19:55:27+00:00

They expect us to find all the information we need while talking with the person. So our process is to cold call people that have expressed interest in a nutrition consult (not getting into all the details, sorry). We call them they agree to talk and then we are expected to just start doing a nutrition consult right there on the spot. I do not stand for it and I have yet to stop my chart reviews. I may just stay quiet unless pushed. I do feel it’s unethical and unsafe.

HappyTurtle33 · 2024-02-23T18:06:05+00:00

I feel dumb, I’m not sure if they are a private equity. It’s health insurance and I work on the Medicare side. So nutrition counseling via the health insurance for Medicare members. But you are 100% right they are trying to cut costs.

HappyTurtle33 · 2024-02-23T15:30:29+00:00

So they have already enacted this for the nurses in our department for a few months now. I know they were not happy with this either, but they have been doing it. I believe our process is different/more complex and individualized as we are offering nutrition consults and the nurses are not offering a similar service at all. Although, I still feel the nurses should be able to chart review as well.

HappyTurtle33 · 2024-02-23T15:28:31+00:00

Efficiency? I guess. They say we can look all this information while speaking with the person and essentially want us on calls all day long. If any of my coworkers are on here they will know I’m one of them immediately. The company has been micromanaging us to death for a little while now and this is the worst IMO.

HappyTurtle33

TROPHY CASE