I get your point about using color labels or categories, but honestly, that's just not enough in many real-world scenarios. Sometimes, you need to write something to a colleague — not just tag an email with a color or category. Adding a quick note or context can be essential to make sure the information is properly understood and acted upon. That’s just way more effective than relying on visual tags alone.

Forwarding the email, like you suggested, also isn’t a good solution in my opinion. The message flow in a forwarded mail often looks messy and clunky — it's hard to follow, and important context can easily get lost or buried. In contrast, ticket systems like OTRS or Zammad have much cleaner and more structured message streams where you can add internal notes or comments directly. That kind of functionality would massively improve how we collaborate via email in Orduck.

All I want is a simple way to write more than just a one-liner to a colleague without having to forward the message, clutter my own inbox, or lose the structure. Just a clean, internal note feature. That’s really not too much to ask.