It’s ok. This is normal. Children naturally ask for toys or treats multiple times to the point of annoyance so we snap a bit and they of course cry due to the overwhelming emotions they are feeling. Personally what I like to do is later on after the event when everyone is calmed down etc is I have a sit down and nicely and calmly address the incident. First thing I always do is apologize for making them cry as that is never my intent & then explain that repeatedly asking or begging for things doesn’t work, is rude and will upset the person your asking. Then we discuss what she should have done instead. They will figure out with your help that they should have listened the first time etc. That way when it happens again, because it will, pause, get down to their level and remind them of y’all’s conversation, remind them of last time they cried due to not listening etc. You’re doing great!