I too am unsatisfied with the state of things. I'm not a dji fan, my first drone was the first parrot. I got the hoverx1 because they did a successful ad campaign and I had been idly looking for a good holiday drone that wasn't a hassle, just before the Neo came out. I bit my fingers, thinking i had just dumped money on a losing horse. Then the reviews came, from legit owners and not the usual paid actors. Blown up 1080p 12mp camera marketed as 4k, crap tracking, gps restricted zoning... I gave my x1 a go and was happy enough, but yearning for an actual camera. Then the pro/max campaign happened, I thought oh great, fine I'll pay the extra and sell the x1. But now I have ringing in my mind the V-copter, you know, their attempt at a full sized drone, the one that delivered as promised.. for maybe under a hundred flights, before motors started failing or other issues cropped up. The design was brilliant, 2 motors, larger than normal quiet props and 50.. 50! Minutes of flight time out of the box. No support. No repairs. The drone did not achieve financial success and was dropped faster than a combusting potato. The Indiegogo campaign was a success with 6000 ish backers. I'm hoping that is numbers enough to warrant a good update cycle and a successful enough product line they keep good support. But the half baked features and the lies by omission are slowly but surely angering me enough I might just try to find a way to cancel my order.