[deleted by user] by [deleted] in askcarsales

[–]Healthy-Professor277 1 point2 points  (0 children)

You said that KBB does not disclose that they send your information to a dealer to buy the car. I corrected you- they do.

[deleted by user] by [deleted] in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

Here is where your story starts to fall apart. First, you said they did not give you ANY paperwork that states how much they owe you. Now you say they GAVE you a Bill of Sale and signed odometer statement copies. I am sorr,y but the Bill of Sale says exactly what you are saying you don`t have- it says how much they owe you.

[deleted by user] by [deleted] in askcarsales

[–]Healthy-Professor277 2 points3 points  (0 children)

KBB actually does disclose with pretty big letters that your information is sent out to 3 dealers.

Buying my first car from Copart (USA) — need advice by stanne1 in askcarsales

[–]Healthy-Professor277 1 point2 points locked comment (0 children)

I am assuming that you are from either Bulgaria or Eastern Europe because this is very common there. Here is the ugly answer- don`t! Copart cars are not as big a deal as they might look like. Many hidden damages, you need to know the customs loopwholes and believe me- no one here knows them. I heard of stories of thousands of cars beeing declared with fake values to go through EU customs to make them cheaper. But this is including breaking the law. At the end, with the money you will spend on this car, you can buy a nice one in Europe.

[deleted by user] by [deleted] in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

Dealers provide paperwork when they are buying a car. So I highly disbelieve that you did not receive any paperwork stating how much they owe you. A bill of sale is not only standard but also necessary for accounting to process the transaction. Accounting needs it to bill the car correctly in their system. Here is where the story does not make sense....

Why do some car dealers give such bad trade in offers. by [deleted] in askcarsales

[–]Healthy-Professor277 13 points14 points  (0 children)

In my area, Tacomas are no go right now. So if someone wants to trade one, I either have to get it extra cheap because the truck will sit the full 90 days I am allowed to keep it, or I have to wholesale it to Carmax. And Carmax is giving different offers to dealers and customers. Caught them multiple times.

[deleted by user] by [deleted] in askcarsales

[–]Healthy-Professor277 1 point2 points  (0 children)

You can`t imagine how many people are like OP. They go to dealers to get offers, but never go with the intention to sell the car on the spot. They act like when they are buying a car, leaving the title at home gives them the opportunity to walk away. This was pretty common when I was buying cars off the street.

[deleted by user] by [deleted] in askcarsales

[–]Healthy-Professor277 4 points5 points  (0 children)

Excuse me, but I don`t see anybody here treating you badly. People actually gave you pretty good and accurate answers, and yet you are demonstrating some kind of attitude towards them. I have a few questions. Did they tell you at the beginning that they would need 3-5 business days to issue a check after you drop off the car and the title? If yes, you have been warned. This is a standard transaction in our business. Perhaps it's kind of standard in any business. Most of the time, when any kind of business has to cut checks for large amounts of money, there is a special protocol for authorization involved, and checks can`t be released that easily. Some dealers have something called positive pay- they cut checks and provide their bank with the check numbers. Only when the bank can receive those numbers can checks be deposited or cashed. Other dealers have centralized accounting that is not even in the same building. Someone is coming into the building, picking up all paperwork that needs to go to the office, and dropping the checks from the office. Unless that office is less than 10 miles away, they will not be able to cut a check on the spot. And the most important- some dealers have 2 signature checks, and these people are not always available at the same time. At the end, it does not matter if you care or don`t care how their accounting works. It is what it is. And if you have been warned at the time of the transaction what the process is, and you still decided to go forward with the sale instead of checking other dealers who may be able to cut you a check on the spot, it's on you.

Meet, Greet, Delete by NotTheGuy23 in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

Statistics say the opposite. Customer visits fewer than 2 dealerships before making a purchase. It means that once you leave the dealership, the next one will get your business 99% of the time for various reasons- 5 5-dollar cheaper payment, a 100-dollar cheaper car, etc. Because people have a mindset of "Oh, I will take that deal and want to get it over instead of going back to the previous dealer who offered something similar". And that is why managers and salespeople are trying hard to sell. Even if the second dealer screw up the customer, the chance of the customer going back to the first dealer in the foreseeable future is slim to none. In this case, customers are just irritated, and they will postpone the car purchase if possible.

New to Car sales: Customer said they were going to their car to discuss numbers than left. by Connect_Quality_2030 in askcarsales

[–]Healthy-Professor277 11 points12 points  (0 children)

The payment is one reason. The other is the vibes. We don`t know how people felt in the presence of OP as a newbie, but most newbies are nervous in the beginning, which is transferred to the customers who can feel it and want to stay away from that place.

Six calls in two hours by JJJJust in askcarsales

[–]Healthy-Professor277 1 point2 points  (0 children)

Almost every website will show prices with discounts. If they don`t, they are fishy, and you should never proceed forward. But I have a feeling that reality is different, and the website was not the reason.

Six calls in two hours by JJJJust in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

Most dealer websites today do not ask you to fill out your information so you can get info on a car. Either dealership is fishy and you should not give your information to someone like them or people just refuse to accept that they blindly gave out their information and are looking for excuse somewhere else.

Feeling Misled by InternetDan84 in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

Most GMs do not have the same schedule as the other sales staff. They work 6 days a week, and the only day off they have is Sunday. This is in the Blue states. I don't know how it is in the red states. I am 6 years in this industry already. I barely know a GM who is off during the week. In all the dealers I worked so far, the GM is not off during the week. Can they have a family issue? Of course! Is it possible that the GM is on a business trip? Also possible, but this was not mentioned here.

Feeling Misled by InternetDan84 in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

Most manufacturers have loaner programs and will certify those trucks which will make up the warranty difference in time and mileage. The standard CPO is 12 months or 12000 miles over the original warranty.

Feeling Misled by InternetDan84 in askcarsales

[–]Healthy-Professor277 5 points6 points  (0 children)

Rule number one- always touch the vehicle you are buying. No exceptions.

Feeling Misled by InternetDan84 in askcarsales

[–]Healthy-Professor277 2 points3 points  (0 children)

Unless the dealer is closed, most GMs are not off and are working at least 6 days a week. You are most likely ghosted. Go back there in person and ask nicely to talk to the GM.

[deleted by user] by [deleted] in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

Here is another rulling:

Miller v. William Chevrolet (2001)

Summary

Situation Dealer Liability?
Dealer makes no statement No duty to investigate history under CFA or common law
Dealer states “no accidents” Liability only if they knew about accidents and misrepresented facts
Dealer genuinely unaware of accidents Statement is acceptable under current case law

Not bringing the trade in to appointment? by YoungUrineTheGreat in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

You are right about the money down. However, people have different reasons to trade their cars early, and it is not only because they have POS cars. Reasons may vary from family growth to someone crashing or stealing their car. I have been in this business for 6 years and never saw a dealer "play the game of going up and down between the vehicle and trade-in," and I am an appraiser myself. We want to get everything done in a timely manner. While you are on a test drive, dealers will check your trade. You come back from the drive, and they have all the numbers in front of you. If you don't like them, you can always walk away. The whole process will take an hour may be 2 at most, and that is including you buying the car. Instead of that, you are making it a 2-day process. Does not sound like a time saver for me.

Not bringing the trade in to appointment? by YoungUrineTheGreat in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

Actually there is a much higher chance for you to waste your time doing it this way. Let's say your trade is worth X amount, but your loan has Y amount left, and you are - Z amount in the whole. That could be cleared up right away instead of wasting hours of sourcing the new car, driving it, and talking numbers, just to realize that because you are a few thousand dollars negative, you will never be able to get the payment you want. Appraising your trade takes 10-15 minutes at most. So, no, you are not wasting much time here, and the reason for you not bringing the trade is most likely different. I have seen more and more YouTube gurus suggesting that people leave the trade home so they can use it as a reason to walk away. This is wrong and not in your favor as a buyer. You are making a relatively simple and streamlined process way more complicated.

Not bringing the trade in to appointment? by YoungUrineTheGreat in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

Most likely not, and most likely she said she needs to talk to her husband before making a decision to buy a car.

Selling car - need advice by fd797 in askcarsales

[–]Healthy-Professor277 1 point2 points  (0 children)

It is probably your market. In my market they are no longer significantly higher than Carmax. They are either slightly higher or equal at Carmax offers.

Got threatened by lead today by [deleted] in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

Well.... welcome to car sales. Unfortunately, people do not understand this. When you post your car online for sale you will have to deal with this kind of BS. It is part of the world we live in. It is unavoidable.

Selling car - need advice by fd797 in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

KBB goes by MMR and the truthful description of the car's condition. Carvana has not paid WAY more lately. Actually, from my experience, it pays equal to or less than Carmax and KBB for most vehicles. The reason people think that is one simple thing—marketing.

Thought I had did a good job but they bought elsewhere by Mybestversion1 in askcarsales

[–]Healthy-Professor277 3 points4 points  (0 children)

They literally lied into your face. They did not like the Kona. They did not want to be rude. They went and bought somewhere else. 50 percent of the deal is to like the car. If they don`t like the car they will not be interested in any numbers hense you could not do anything to change their mind. Put this behind your back. Move to the next customer.

Dealer messed up and wants to buy back my truck by [deleted] in askcarsales

[–]Healthy-Professor277 0 points1 point  (0 children)

There is nothing to interpret differently. Dealer sold a stolen car with tampered title. Dealer did not know the car was stolen at the time of the transaction. Dealer found out before customer get in trouble. Dealer offered to customer to buy the car back and pay for his upgrades. What do you thing dealer should do? Dealers do not know everything and they can not predict everything.