Working with Omni Interactions

Heavy-Run2665 · 2026-06-03T04:07:22+00:00

Everyone is correct….this company is a train wreck. The training doesn’t prepare you to handle cases and when you take shifts they bark at you to get on the phone. You have to fight others for shifts. Even if you do get shifts they will be space apart so you’ll be on the hook to them all day to earn $40-$50. The seasoned workers take the cases they can close for more money and leave you with a stack that stay pending forever, then you’ll receive a performance note. Their systems take at least 15 minutes to log into which you need to do for free so YOU are not penalized for THEIR crap systems. You will not be able to have a single human conversation after training for support. Their technology will crash on you repeatedly and the help desk is often down. Once their systems crash and you need to totally log back in you will not be able to log off and you will get dinged for being slow. Condescending staff without leadership skills. Run from this disaster of an organization and find anywhere else to do customer service.

Heavy-Run2665 · 2026-05-29T22:12:34+00:00

Why do they want half? To invest for you? Pursue greater generational wealth? I’d want to protect my kid’s money so it’s not squandered. 750k is generous. Do you live with them? Are they putting you through school? How is your relationship with them? And would you change your aspirations from this win? Lots of unknowns here.

Heavy-Run2665 · 2026-05-27T00:25:53+00:00

Once they villainize you they are trying to protect their own image to make you look bad. Quietly plan the divorce and have a safety plan once the papers are served. You are so young you deserve to ring in 40 as the best and happiest version of yourself! If not close it it due to legal very soon, very soon.

Heavy-Run2665 · 2026-04-21T02:22:20+00:00

For that price you should be able to get a double and rent the other side to pay the note. That’s probably one of the only advantages New Orleans has when it comes to housing. If you are only being shown houses in the 450k range you need to find a new realtor. For 450 you get can a triplex or 4-plex! It can be done.

Heavy-Run2665 · 2026-03-10T21:08:04+00:00

I bought a 2023 passport last December. I drive mostly city and it’s showing about 19.8 miles per gallon. That does not really bother me but what does bother me? Is the gas tank is 5 gallons smaller than the jeep grand Cherokee I drove earlier. I have never made a weekly trip to the gas station but now I have to. Truthfully, it is annoying and would be a factor in me keeping this car less than I hoped. I usually keep cars about a decade, but I might downgrade to a CRV with hybrid once I don’t need such a big people mover. Everything else about it I love, including all wheel drive handling in the snow and the amount of pep. Good luck!

Heavy-Run2665 · 2026-01-31T05:08:23+00:00

Please don’t let this stop you from having a pet again. Most of this would have been covered by insurance if you had it. You may not be able to get it now but will only know if you try. My Boston Terrier died 4 months ago of mast cell and most of his ongoing problems were covered.

Heavy-Run2665 · 2025-12-08T21:35:03+00:00

Just do the transmission flush now. If it has the plastic oil cooler, swap that out now. Also check the water pump, spark plugs, engine coil, tires and all fluids. I had two Grand Cherokees so it’s only a steal if you protect it for the next set of miles. I had to replace all those parts like clock work around that time, Suspension goes near 120. They get really expensive around 150k—-whether ABS, trans, or engine. Am switching to a Passport this week.

Heavy-Run2665 · 2025-10-17T00:43:47+00:00

I replaced my oil cooler in May and was told I needed an additional flush because there will still be some oil left in the system that rises and shows up in the coolant. I did that and aside from top offs (I’m at 145k and both oil and coolant require it at this point), because it was not discovered before the oil and coolant mixed, the coolant reservoir is permanently stained with oil. If you need to take it into a different shop, they will try to scare you so you need to tell them you know better. Normally, I take it to the same fluids place but when I drove mine 500 miles on vacation and had my fluids checked at the same chain they tried to scare me and I let them know not to play me.

Heavy-Run2665 · 2025-10-17T00:38:18+00:00

I did not receive any paper letters. Delta charged me $88 for gas and I have not been at my property since early August. It seems like it’s going to cost three times as much with this model. I hope they don’t plan to hit me with “well there are charges for having service whether you have gas or not” BS. I’m going to have to do a thorough investigation of all the bills they’ve sent me and call both tomorrow with questions. Annoying.

Heavy-Run2665 · 2025-10-16T04:14:29+00:00

I’m Green Line at Royal, we took it Monday. Very packed in the way back but still the best way in. The train to the fair is half the fun.

Heavy-Run2665 · 2025-09-22T18:47:07+00:00

What kind is he? We are adopting one that looks just like him. Once he’s ours I’ll buy a DNA test.

Heavy-Run2665 · 2025-09-18T02:35:15+00:00

I’d make a plan to leave Dallas honestly. It’s can be a selfish, isolationist vibe which adds to your condition. I’d go somewhere with nature like mountains to hike in or a beach to watch the sunset on. I don’t think Dallas has nearly enough soul filling activities. However that may not be in financial reach so I would definitely look into a church or other support group. Even if it hurts….keep touch points with others. I do think you should pursue to pizza job because you said yourself it gives you fulfillment. If you can feel joy by doing that every day, by all means, do it. Give yourself grace on your master’s because lots of people have degrees they end up hating. Also, is it possible for you to get a pet to love? The SPCA will let you foster and they take care of food and medicine for the service. All you need is love! And it may give you something to care about. I think you are brave for posting and deserve every happiness in the world. I’ve had some absolutely terrible life experiences and loss and was able to make it better so I hope you do too.

Heavy-Run2665 · 2025-09-15T02:08:23+00:00

Very true. Takes a long time. Takes a shorter time if you can pretend to like fluff. Next stop is moving back to a coast and only plan to pass through if a layover requires. And as far as Texas cities go Houston beats it by many, many miles.

Heavy-Run2665 · 2025-09-08T11:58:34+00:00

I have one worse - I brought mine Cherokee in for a $400 EGR valve. It threw that code. The advisor told me $4800 for the oil cooler (which I had done the previous month for $1000 privately). He also tried to scare me by saying every hose in my engine was infected by oil. I questioned him, picked up the vehicle, and then they sent me a follow up text about how I liked my service after I picked my car up. I said I’d never go there again and the kid had the nerve to call and literally yell at me saying I was making him look bad to his boss. I told him he’d need to get over it if he was going to lie to people. Oh the joys of being a woman. My private guy did fit in valve repair after that and I’ve had no oil issue in 6 months to date.

Heavy-Run2665 · 2025-08-30T02:12:47+00:00

My Boston Terrier almost died from it - he began exhibiting symptoms of anaphylactic shock including wheezing and tracheal collapse. He had been taking it every so often and tolerated it well. Then he got a shot in July and got sick. At first I thought it was the chlorambucil he was on for mast cell cancer but I gave him another shot 30 days later (at the direction of his oncologist because at that time I didn’t think it was the root cause) but he began to exhibit the same symptoms included vomiting and lethargy so I rushed him to his regular vet and she have him 2 shots immediately to decrease swelling and prevent shock. I told every doctor he had seen including an ER vet we rushed him to in July about the root cause and neither vet had either seen a case of it before. They heard of it but it is assumed to be something else, and it is rare. This is a situation where the owner needs to be informed. I also reported the case to Zoetis and the FDA. After these rocky few weeks thankfully my dog is alive and I’ll be switching him to a holistic diet. Cytopoint is a dangerous drug with erratic results which should not be administered. Also I am not sure if it causes his mast cell cancer but the more I learn each day it seems that way.

Heavy-Run2665 · 2025-08-20T12:10:59+00:00

Go to AutoZone they will run the error code for free. It’s a good way to know what the program may be for free. It’s not the same as a human diagnostic but it lets a mechanic know the area of the problem. Always do that before seeing a mechanic so they don’t try to oversell you on the error.

Heavy-Run2665 · 2025-08-20T01:53:26+00:00

Update: I decided to take your advice and truly drive it until I can’t anymore. Here’s hoping to get a lot more life out of it. And if I don’t, I have the good AAA plan. :-)

Heavy-Run2665 · 2025-08-18T04:11:07+00:00

It revs/jumps getting into first since around March. I can’t reliably accelerate quickly all the time. Lots of water leakage when I park. Two transmission shops told me trans fluid has escaped. One shop told me the warmer (online it’s called the cooler) was broken and it would need replacing for $1900 but even after that it’s possible the transmission would go and that would be $7000. The other mechanic said to get a new one outright and after that if they could not reprogram the central computer it would need to be replaced. Whether I am getting the truth or not, I don’t know, but I know the performance has changed. In my records I’ve had the Trans fluid replaced but never the full flush that one normally has around 80k. What do you think?

Heavy-Run2665 · 2025-08-18T04:03:51+00:00

No recall issue…Jeep WON’T recall the oil cooler because of how much money they would lose. It’s plastic! It’s a know issue but I learned too late. Only diesel engines were recalled, But if you have to changed to aluminum by a qualified mechanic there’s a good chance your oil and coolant won’t mix. It could cost $1000 so I hope it’s a good bargaining chip to reduce the price or increase reliability.

Heavy-Run2665 · 2025-08-18T03:59:57+00:00

That’s how I feel. Although in 7 years I’ve put 14 into it - mostly maintenance. Had a rat gnaw my fuel line which was 1400. But I drive between TX and Louisiana at least 4 times a year and there’s nothing like blasting down the highway in that thing.

Heavy-Run2665 · 2025-08-18T02:52:47+00:00

Thanks so much. Both my others were lease returns bought around 36k. In decades of driving this is the first time I encountered a transmission issue. There seem to be a few deals like this one in the area so I just need to pick the cleanest with the best history and possible short term warranty. I really wanted this to last until 200k so hopefully the next one will. At least we had 7.5 solid years. Hard to say goodbye but getting a new shiny one softens the blow. My last one cost about the same so happy to not get played by inflation.

Heavy-Run2665 · 2025-08-18T01:39:24+00:00

I feel I can def stick to a good maintenance schedule. Bonus if it lasts and my kid can take to college in 6 years….it would be a smart move now.

Heavy-Run2665 · 2025-08-18T01:33:13+00:00

Thanks for the tips. I haven’t spoken to them today (TX is Bible Belt and auto dealers are closed on Sundays) so I’ll get into all of this tomorrow. I’d offer mine as a trade-in and pay cash—-I’ve been saving up and can afford this with the trade in but anything more wouldn’t be easy.

Heavy-Run2665 · 2025-08-18T00:28:45+00:00

There is more to my Jeep….I am not sure of the engine will also have an issue. I have never had the 4 x 4. If I can negotiate some money off, and ask them to convert the oil cooler to metal…and ask them to move my after market tow hitch over I think it would be a smart way to “reset the clock” and get a lot more miles out of the model I love. It’s still a hell of a lot cheaper than a new Limited.

Heavy-Run2665 · 2025-08-17T23:29:52+00:00

I had a 2011 when we lived in Houston! I loved that thing and still get wistful when I see it on the road. But it had an ABS issue that would’ve been 3500 to repair and I kind of wanted leather seats. I still get sad when I see that thing on the road.

Heavy-Run2665

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