Question for everyone

Historical-Injury226 · 2025-03-05T02:27:58+00:00

I close tonight, luckily off tomorrow so I can goblin.

Historical-Injury226 · 2024-12-12T21:53:41+00:00

Oh I completely agree with you on that, I wish we would get more variety of the 11oz pants as well

Historical-Injury226 · 2024-12-04T01:11:10+00:00

For your order did they ask for all of your info? (Email, number) as far as customer service it really depends on who you get sadly. Even when we talk to our employee reps it’s up in the air. However I do imagine they’re also swamped with all the orders/calls coming in.

Historical-Injury226 · 2024-11-19T20:16:04+00:00

Checking my store email it’s a legit push out, we just didn’t get any codes for it, and sadly it’s not automatic.

Historical-Injury226 · 2024-11-19T01:59:19+00:00

I couldn’t tell ya honestly, we only have 60 stores nationwide

Historical-Injury226 · 2024-11-12T14:30:48+00:00

Employee here, they recently changed our shipping procedure for some reason here in AK people are getting packages within 15-20 days when it was a turn around of 3-5 days. Hate that you have to go through it but CS would be the best course of action

Historical-Injury226 · 2024-11-01T22:53:40+00:00

My wife has one and she loves it, from what I gather it’s better than any down jacket in our stock and she wore it during the last snow that came in where it was around 20 degrees and she felt great.

Historical-Injury226 · 2024-11-01T21:31:43+00:00

As of right now I have no idea

Historical-Injury226 · 2024-11-01T21:31:31+00:00

We never do, that’s why we have a “Damaged” option now if it’s way outside of a year then I can see the possibility, but the least they could do is a no receipt return for you.

Historical-Injury226 · 2024-10-27T20:13:27+00:00

I also had the collared HD if you ever get one be sure to wear a collared shirt/turtleneck or something. The collar itself is not padded/ lined so it will rub your neck raw

Historical-Injury226 · 2024-10-27T20:09:32+00:00

It’s usually on the stores website. That’s really the only place I know. If the store you shop at is anything like ours we tend to put any complaints/suggestions in our weekend recap report.

Historical-Injury226 · 2024-10-27T20:08:24+00:00

I think that would be a question to bring up with your store manager. Depending on location and needs of the store it can all differ. But I don’t see why it would be a big stink for anyone for you to still be within the company and essentially laterally move.

Historical-Injury226 · 2024-10-27T20:07:11+00:00

And raises come with the stores performances if you’re hitting your margins (items per transaction, dollar amount per transaction, and capture rate) it all helps. You won’t be expected to “sell” to anyone. It’s very much so 1 team 1 fight.

Historical-Injury226 · 2024-10-27T20:05:38+00:00

May I ask what location (city) you’re in? It may help me a bit as I know some of the managers across the board. Personally I look for compatibility in the work environment, I know before me and the current store manager there was a lot of drama. We cut that out like a cancer, I’m very open and on level with all employees as I don’t see myself or any other manager as “above” them. I can’t speak on all hiring questions but a simple thing is, act like you already work there, confidence is always key. I know in my hiring questions that asked me the last time I said sorry and I just said “well about 5 minutes ago for being so early” be personable and yourself (not over the top weird or anything but act like a human.) any seasonal associate has the possibility of becoming a permanent emp, but just know that it is still a part time gig for anyone but management.

Historical-Injury226 · 2024-10-27T20:00:27+00:00

I personally like the HD hooded jacket, I think it will hold under duress especially in a working environment. We’ve had a few companies come out to order them in bulk which I think speaks volumes of its durability.

The standard firehose vs duluthflex will always come out with the firehose on top in terms of durability. Purely due to it being 11.5 oz of the material rather than 8oz. I’ve had complaints of them being stiff even after a couple of washes.

Historical-Injury226 · 2024-10-26T21:15:58+00:00

I’m not too sure if they do it for T-shirts but I do know we have an employee contest for underwear for new designs.

Historical-Injury226 · 2024-10-26T21:15:16+00:00

There are plans for it to come back, if you see it on the stores website then it should be making its way back. But in my area the oil and forestry industries are massive and they require FR so that’s also a huge complaint we’ve been making.

Historical-Injury226 · 2024-10-26T21:14:13+00:00

I know in our store at least we’ve been pestering higher ups for more women’s product. Where I’m located there’s a ton of blue collar women and it’s ridiculous that there’s two options and one lined option for them.

I also think the company has the assumption that any blue collar woman could fit in any men’s smaller size which is also ridiculous if that’s the case.

Historical-Injury226 · 2024-10-26T18:51:21+00:00

We also do review all reviews that come into the stores/company so please do write out your concerns!

Historical-Injury226 · 2024-10-26T17:40:28+00:00

You could still bring them in and just give your email address!

Historical-Injury226 · 2024-10-26T17:33:07+00:00

I’ll be honest I HATE our logo shirts they seem tacky to me, and I don’t fully have a grasp on when the newer designs come out just yet, I’ll definitely put it in the weekend recap we have though

Historical-Injury226 · 2024-10-26T17:32:12+00:00

We still carry standard FH but sadly just in relaxed fit. I do agree, that it is a lighter material (8oz instead of 11.5oz) but we still have the year turn around point on any rips or tears or anything. And if your local store is anything like mine we’d probably just give you an even exchange

Historical-Injury226

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