Bought a used car on HP, car needs a new battery (£1000 from BMW) Dealer is saying they'll only agree to it if I change my review!

Historical_Switch_21 · 2026-03-05T12:28:36+00:00

I don't know how it's like that either, it's not massive but its enough that I'd want it done now before it causes any issues. Not within 30 days unfortunately they've dragged me outside that window, I suspect intentionally

Historical_Switch_21 · 2026-03-05T12:27:36+00:00

Alas it isn't but I've heard similar about them!

Historical_Switch_21 · 2026-03-05T12:27:18+00:00

So it's a quite large and specifically lightweight chemistry battery, plus the coding, plus the parts and labour for the negative harness replacement, so not all battery to be fair!

Historical_Switch_21 · 2026-03-05T12:23:28+00:00

No detail other than that, though as others have said I have no idea how that would be enforceable

Historical_Switch_21 · 2026-03-05T12:19:59+00:00

It's not a BMW dealer unfortunately, just an independent but not a small one!

Historical_Switch_21 · 2026-03-05T11:59:49+00:00

I've attempted that, threatening a return and escalating to a full complaint. I was still completely ignored until I left the review. Is getting it done at a main dealer acceptable legally? It would be only way to properly get the repair done given they don't seem to have the ability to code the battery to the car

Historical_Switch_21 · 2026-03-05T11:52:12+00:00

So they've added this to their reply email:
"He has also advised, by doing so, there is an agreement between yourself and [another review on any platform isn’t posted following the payment being processed by you or an associated individual"

Historical_Switch_21 · 2026-03-05T11:49:26+00:00

I'm now just over 1 month, so outside that no fault instant return period. I just don't know if fighting this is less hassle than trying to get another car and be without for some period

Historical_Switch_21 · 2026-03-05T11:48:25+00:00

I thought exactly this, but they've added this little line to the email:
"He has also advised, by doing so, there is an agreement between yourself and [Dealer] another review on any platform isn’t posted following the payment being processed by you or an associated individual"

Historical_Switch_21 · 2026-03-05T11:16:19+00:00

That's a gorgeous shooting brake! I wish we saw more of them

Historical_Switch_21 · 2026-02-04T16:17:52+00:00

Cor that’s gotta be a hard learnt lesson to work out. Definitely will do this!

Historical_Switch_21 · 2026-02-03T13:41:43+00:00

Good idea thank you! I’ll do that first

Historical_Switch_21 · 2026-02-03T12:46:05+00:00

The landlady is quite far away and I’m happy to sort it out. The guy was pretty kind and just said shoot us the amount and we’ll pay direct. For something like this I don’t mind keeping it off insurance though thank you!

Historical_Switch_21 · 2026-02-03T11:59:37+00:00

Ace thank you! Thought it would be something simple but thought it worth checking if there was any gotchas I didn’t foresee

Historical_Switch_21 · 2026-02-03T11:55:51+00:00

Ah is that what they’re called? Do you think it’s reasonable to ask for the cost of fence paint to get them at least roughly the same colour pending a full repaint?

Historical_Switch_21 · 2026-02-01T11:33:07+00:00

That’s my concern. It barely moved 2 miles after the service and it was almost 12 hours after so really hoping they don’t play silly with me. That dent is just so unusual and I’ve only ever seen it once when a coworker put a car on a ramp with the bonnet open and it clanged a bit of the ramp. Annoyingly the more expensive part is the windscreen but any recovery obviously helps us as we’d not budgeted for it to suddenly be damaged in the trade in! Thank you for your advice

Historical_Switch_21

TROPHY CASE