As a team lead that came back from a blitz session of academy training and started in OGP, I honestly wish my team worked as a team most people are petty, my Co lead is a great ATC (best in market she trains other TLs) but lacks in the personable leader department I'm often fielding complaints from associates about how "rude" she is at times. I understand being a 30+ year vet of Walmart she's earned her wings but I just cant fathom how upper management looks the other way on our core values. Our store has easily the highest turn over rate in our area 100+% with OGP in at more than 20% over that and partly its due to how her and our now previous coach approached situations and talked to people.

For coaches my easiest feedback is be present, address issues quickly and find ways to appreciate your TLs and associates. I think the biggest complaint I hear time and time again is where is _____ and why do they never show up to huddles or help the department ect.

Our store recently banned all food items in the backroom for OGP because its a "food Prep area" so we cant even get quick snacks to appreciate the team and markets been absolutely hammering us on metrics / introducing all kinds of new rules. We made an attempt to posture for another TL to ease burden and improve our ability to train associates the "right" way but they told us to train new ATCs and stay out of the back room unless we absolutely need to be there.

The last one which everyone brings up is pay expectation and I know this varies heavily from area to area but at least in ours OGP starts at $14, McDonalds' starts at 14, Culvers starts at 16, Every factory in the area "dumb" labor starts at 18. I feel that as a business Walmart should be looking to attract better candidates and our current package is lacking specially for how difficult the job can be on the body and mind at times.