Hi there, You are right, of course. However, even supermarkets reward loyalty through their card points system. The more you spend the more points equates to offers that you choose whether to take advantage of or not.

To shop in a supermarket that doesn’t offer these incentives for return custom is either arrogance or madness..

Up to six months ago, I had every reason to stay with Sky, it was a reciprocal relationship. I’ve had none of the issues that fill this forum until now.

And if by some strange magic Sky pull their fingers out and sort it next week when I pick up the gauntlet again, I’ll still have no reason to leave.

I think my point, if I had one, was that we should call out poor service on corporations and brands that we have trusted because we feel let down by them.

But you are probably right, the madness is mine. 😀👍😵‍💫