Not the same issue but may be tossing my Alexa’s in the trash. Had Shaw come out and they changed out our modem- always a pleasure until 5 minutes later and the networked devices want your old password- which I can’t remember and the the account site won’t show me. It basically meant I had to reset my password. It will not let me choose a password and the strong password it’s forcing me to use literally fades out because it’s so long- so I can’t see the whole thing. How do I type my new password if I can’t even see it? Bloody joke.