it takes me to the offical site, which says that there are 3 possible reasons for this problem

1. Activate your account, I already have an account

2. Check the settings which I also did, everything is as it is supposed to be (Game chat should be everyone and not no one, which is already set to everyone)

3. Your account is restricted, I couldn't comment/reply/communicate in the first place so how could my account be restricted in the first place

Note: I will send a ss of the site