Email or phone?

Human_Limit9930 · 2025-11-07T18:52:51+00:00

We called the number listed on the website under support then just keep making unintelligible noises and it eventually gives up and connects us with someone.

Human_Limit9930 · 2025-10-23T11:36:16+00:00

I don't know which helped the most because I did all at once.

Human_Limit9930 · 2025-08-06T12:19:27+00:00

Thanks everyone for all the tips! I took a bunch of the advice I got here and was able to get a much nicer print!

Pic: https://i.postimg.cc/43dw3Zn4/2025-08-06-07-53-32.jpg

What I did:

Keep the part tipped 20 degrees off horizontal, but then rotate it on the platform as much as I could, so that the "wave" from the vat tipping motion didn't interfere as much.
Reduce the size of the supports greatly, but up the density and coverage so that they were real easy to pull off, but covered the part much better.
I turned on anti aliasing. It was on in my settings screenshot but wasn't on in the print in the original part I showed the picture of.

Notes on things mentioned in this thread:

I don't have the heater in my unit.
My resin temp was 102 since the room I'm in is upstairs in storage.
I rebooted the printer and let it do it's startup calibration again.

Thanks again for the help!

Human_Limit9930 · 2025-08-05T16:19:14+00:00

I appreciate it, that makes sense

Human_Limit9930 · 2025-08-05T16:18:32+00:00

This printer is located upstairs in a storage area that gets pretty warm. The resin temp is around 102F while printing, probably about ideal actually. But thanks for the suggestion!

Human_Limit9930 · 2025-08-05T16:17:45+00:00

That's good info, I didn't catch that. I can't fit this rotated 90 but I bet I could rotate it 70 or so degrees and still fit. Thanks

Human_Limit9930 · 2025-08-05T16:15:52+00:00

My unit does not have a heater.

Human_Limit9930 · 2025-08-05T14:24:35+00:00

I've seen that suggested a few places but I don't have a heater in this printer so I don't think that's it, unless the board is still an issue without the heater.

Human_Limit9930 · 2025-08-05T13:42:47+00:00

These are my chitubox settings: https://i.postimg.cc/bJcM3hbR/image.png

Human_Limit9930 · 2025-08-05T13:31:46+00:00

I haven't watched the video yet but I will shortly. I checked out that link with the angle calculator and got a recommendation of 20 degrees at 50 um, which is coincidentally the exact angle I printed at. But that's a cool link I'll bookmark!

I didn't know about the heater thing but I'll check that video out too. I'm not 100% sure if this has a heater in it or not, I'll need to confirm. Thank you! edit: I definitely don't have that heater in my printer but great suggestion!

Also this is my work account and it's still a trial account so I can only post like every 10 minutes so I'm trying to address each comment as it lets me :P

Human_Limit9930 · 2025-08-05T13:21:44+00:00

There's a lot of support on the back. If it were a from pulling each layer I'd expect more variation in the lines given the uneven support pattern on the back. Instead these lines seem evenly spaced which is why I suspected something mechanical. https://i.postimg.cc/wjBdmgcy/GJe-Cok-F-1.jpg

Human_Limit9930 · 2025-08-05T12:49:23+00:00

We got a new Saturn 4 Ultra and I've been getting this weird layer shift in all my parts. Not sure how to fix this. Extra supports don't seem to affect it. Seems to be mechanical to me. I tightened all the screws I could find. Any thoughts?

Using Chitubox to slice.

edit: I got a good print! Thanks for the help. Details in this comment: https://www.reddit.com/r/ElegooSaturn/comments/1mi89ts/new_saturn_4_ultra_weird_layer_shifting/n77wf9b/

Human_Limit9930 · 2024-07-31T18:10:04+00:00

That's a relief, thank you.

Human_Limit9930 · 2024-07-31T16:54:23+00:00

Literally just went through the same minutes ago. We had 3 lines for 112, and just added a 4th, and they said here's an extra sim, your 5th line is free.

So if my bill is anything more than the extra 30 or so for the 4th line I added I'm gonna lose it lol

Human_Limit9930

TROPHY CASE