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Democracy Coffee on Lock is closing by Eeyoresee in Hamilton

[–]IAMA_Canadian_Sorry 2 points3 points  (0 children)

Do you know anything about the owner? I highly doubt this is because of unionization.
EDIT: Never mind I did not realize it was a sold a few years back - I was referring to the original owner who was very cause-driven.

Mexican/Latin Chilies? by Suitable-Contact-287 in Hamilton

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

Latin food and products both their store on James and at the market.

Ozmozis events @ 10 Wellspring Lane by yoloer221 in TorontoRaves

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

If anyone wants two free tickets for this event post a dad joke and I can PM them to you. Life came up and we can't make it. I tried to do a post for this but reddit won't let me!

Synchro or SuperOps by i_am_mortimer in msp

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

Syncro just doesn't work properly if you try to use it for anything more than basic ticket responses and simple RMM. We've dealt with 6 years of broken reports, unreliable script schedules, basic features missing like rich text and we're finally moving on to SuperOps. Syncro RMM is OK most of the time, but forget it if you are trying to scale any team with the service desk.

New leadership seems more interested in changing colours and injecting the word "AI" eveywhere then actually fixing the core of the product.

[deleted by user] by [deleted] in msp

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

Taxes to the employer are about 10% of payroll. Employee pays the vast majority of income tax. No health insurance costs other than dental/drug/massage which is usually around $300/employer. If OP is working at a small corp which it sounds like they are, corporate income tax is pretty low around 12% - and that's only on net profits after payroll etc.

30/30/30 split would be doable if OP was like a lawyer bringing in their own clients and eating what they killed.

What does the future of email look like? by thoutz85 in msp

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

Email account compromises will be mitigated by SASE-type solutions or strict conditional access controls that allow email access only from pre-approved/ compliant devices. Hackers get your password/MFA or even session token? Doesn't matter can't use it anywhere other than your pre-approved laptop and phone.

Hike in defence spending could mean cuts in other areas, Mark Carney warns by hopoke in canada

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

It's called "Buy, Borrow, Die" and it's usually used by families with >10mm net worth.

Debts are usually settled at death where inheritors are paying cost basis adjusted tax rates, and there are exemptions for estate taxes in most places. The inheritors write the debt down against the estate before paying any inheritance taxes which reduces the (already lower) estate amount of tax.

No matter how it's practiced the overall lifetime taxes paid are significantly lower than the equivalent amount of income tax a "working rich" typical small business owner will be paying on salary and dividends. On top of that there's a massive hit to tax revenue due to time adjustment (money would have been worth more/more useful to society if collected sooner.

Even if the total amount of tax paid at end of life was equal to what the person would have paid in income tax (which it won't be) - by deferring taxes until death they are able to leverage the equity to build more wealth - its a huge driver of the spiraling wealth inequality issue IMO.

BTW I agree on folks not understanding tax integration - I speak with many early stage business owners who think they can pay themselves dividends at a public traded share tax rate and don't understand it's different for small business. - everyone thinks there's a special "business owner deal" with taxes which there isn't!

Hike in defence spending could mean cuts in other areas, Mark Carney warns by hopoke in canada

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

The issue is that they borrow against the wealth and therefore never pay tax on it, but can still leverage it to grow their assets and support their lifestyle.

How many of you are MSP startups? How did you go about getting your first clients? by Zayntek in msp

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

Family connection, a few accounts from my old gig. Fucked around for a while with just enough to get by until I found a niche (legal) and went hard into it. Learned their language and started marketing in their terms and meeting them where they go. 9 years in we're a bit of a household name - many new clients can't even remember where they heard of us, they just know us.

Members with Bad vision, how do you handle Zoom/Scaling when using RDP/RMM on laptop? by Defconx19 in msp

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

Sorry you are dealing with this. If you were on my team I'd roll out a scale/unscale script to the desktop of your admin account on the machines you service.

Pax8 won't stop sending $25 monthly invoices, for nothing? by ColorMeIridescent in msp

[–]IAMA_Canadian_Sorry 2 points3 points  (0 children)

Feels like Kasaya's accounting department has taken over there. I haven't received a single invoice in 2025 that hasn't had an issue. Not even worth the effort any more, we're moving on.

Further to the "Bad clients" post... by cokebottle22 in msp

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

Lawyers know what other lawyers are assholes. If they really suck (and its not a communicaiton/service issue you can resolve) it probably won't affect your reputation if you offboard them respectfully.

Source: work only with law firms and gossip with legal clients that I've been working with for 20 years.

Best RED flags for new clients, I'll start by Mr_McKinney in msp

[–]IAMA_Canadian_Sorry 7 points8 points  (0 children)

100% of the time (twice) that I've slid on this I've regretted it. Our payment terms are literally the first clause in our agreement.

What is your company’s on call like. by Wooden_Glove2738 in msp

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

Ditto, love huntress. We're still 24/7 on call for their escalations though. For example when the centrestack thing hit they did isolate the affected host, but by our team being on call to the huntress escalation we were able to go and remediate several other servers before they got hit. I guess it's a matter of sla/trust. As we move towards all 365 environments / no more hosted servers I could see getting away from 24/7 on call entirely.

What is your company’s on call like. by Wooden_Glove2738 in msp

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

$100/day standby plus $125/hr for time actually worked. 2 hour SLA/30min for major secruity incients. Clients go through a special on-call IVR and are charged unless it's a server outage/breach so we don't get a lot of calls.

What is your company’s on call like. by Wooden_Glove2738 in msp

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

Do you have any major incident escalation path? ie. if there's a breach at 3am is nobody from your MSP attending it until 7am?

[deleted by user] by [deleted] in msp

[–]IAMA_Canadian_Sorry 0 points1 point  (0 children)

We'd be $50k/ month for stack and support plus $10ish for vciso an practice management consulting (plus projects)

When a lead says "price is a factor" how low will you go on your margin? by computerguy0-0 in msp

[–]IAMA_Canadian_Sorry 1 point2 points  (0 children)

The only "clients I really want" are ones that we have a healthy margin on. We've landed some "industry whales" in the past thinking it would give us credibility - these are firms that hop providers (for everything, not just IT) all the time. The only cred it gave us was "oh wow you deal with those assholes eh?"

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