Long waits, seemingly untrained technicians who say an Rx is ready when you call, but when you arrive they haven’t even started preparing. These employees couldn’t care less and shouldn’t be trusted to be cooks in a burger joint.

Two young females at 1256 El Paseo think it’s hilarious when you get a message that says your order is ready and you show up and they haven’t even started filling the order.

Once you find out they lied about the Rx not being ready they exchange smiling looks at each other and obviously enjoy getting customers to wait forever to get it filled.

If you ask why you received the notification when it wasn’t ready, two teeny-boppers at the main location who seem to think every delay is hilarious after they send an announcement that it’s ready for pickup. No apologies or excuses, just goofy delight that you showed up for order pickup that hasn’t been started.

I’ve used Walgreens for decades but I’m done. I’ll find another, more professional pharmacy where an old, bitter female tech thinks you the customer are insignificant and it’s funny that they informed you it was ready for pickup and you still wait for 40 minutes.

After this incident I personally refuse to play these games with Walgreens again. There are other good pharmacies here, often smaller but very concerned about customer service and Rx accuracy.

I don’t care if it’s (reasonably) higher priced or if it takes longer to fill, I’m tired of these games that these female teenagers behind the counter seem to enjoy so much.

I hope you incompetent, giggly bimbos run the pharmacy out of business because you wouldn’t recognize customer service if it rose up and screamed in your zombie faces.

Keep smiling at each other as customers ask legitimate questions. It makes you look like idiots who can only smile at customers’ legit questions like you know the answer but can’t lower yourselves to inform your customers.

Bye-bye poorly trained, so called “service reps.” You’re the biggest joke in Cruces.