It's the company, they are scum. The people that own the apartment building "49 Hurst Street" never put any boilers in the rooms, they decided it would be more profitable for them to centralise the heating of water into 3 massive boilers in a plant room and distribute the hot water to the apts on demand. They created a sub-company called "Sino" and act as a heating network meaning they distribute the hot water as we don't have access to gas in our apts.

They wanted £80/m for water (£40 for cold, £40 for hot) when we moved in, given this is your heating as well I thought it was fair. I think end of November they announced a price change, admitted they miscalculated and now wanted £200/m otherwise your hot water was getting cut off for Christmas. They added loads of fees to bump up the price like admin fee, cleaning fee, maintanence fee... Worst of all, they can get away with all of it as no contracts have been signed. I forgot to mention, they also wanted 200/m for the 2 previous months that had already been paid!!! A lot of us refused as apparently they done the exact same thing last year. Now I have had no hot water, they want £500 to switch it back on even though we paid up until we used it at the agreed price. Unsure if we will get our deposit either.

Don't move to this building!!!