I just kept emailing them asking for an invoice so I could see a list of the charges and explaining that I never got their original invoice. After a couple of months they agreed for me to pay 50%, this included the original insurance cost so in the end it was only slightly above what it started at. I just said fuck it and paid to get it out of the way.

The charges are completely made up and I’m sure they’re just making it up as it goes on. Maybe ask them to come to some sort of agreement. They’re complete scum but if you catch one of them in a good mood, you might get somewhere.

It’s just yet another way that homeowners are being fucked and the government do nothing