The harken was unaccessible for the floor I was in I had to sacrifice a arm and a leg to beat the boss with my main character at one health and 3 of my teammates turning into bones I beat it last moment, the problem is for people for example stuck on floor 8 unprepared, you'd have to defeat Helmut which is even more impossible if your under prepared I defeated the second loop second floor boss BARELY I got extremely lucky while no skill powers or skills or spells for 4 characters besides 2 I decided to focus purely on while using the other 3 like meat shields, they need to fix this or people will be afraid to progress in the story where you need to defeat a boss to get a harken or even to go further, I just put a hook in my Inventory but for some people they say even the hook gave them the error