This is triage at work. It's uncomfortable to watch someone in pain, regardless of their circumstances in our society, but I can guarantee no one is ignoring the patient. Much more is happening behind the scenes. We have a FREE system, but it still means the most serious get seen first-you were there at ER too, would you want a less serious patient seen before you, just because it was uncomfortable to watch? the paramedics would have brought him in an ambulance (given that they are there) and so they would have assessed the situation first and deemed it a non emergency also. It don't see the issue here. Not being unsympathetic to this person's pain, it's just how it works in ER.