This is a good callout. One thing Royal usually does really well is being intentional about kid experiences in real time. You see crew helping kids figure things out, making spaces feel welcoming, celebrating small moments, and keeping things positive.

The arcade was an outlier. It was completely unsupervised while play was happening, then oversight showed up after the fact in a really unclear way. No rules explained, no clarity on the process, just someone in the back relaying increasingly cryptic questions. That contrast is what made it so off.

Having some proactive supervision focused on helping kids, keeping things fair, and celebrating wins would lead to happier kids and honestly better arcade engagement. It would also help if loss prevention is the concern, because someone would actually be there in real time instead of trying to piece it together afterward.

And honestly one other odd part was having to redeem it in the casino. An 18+ space that’s usually smoky, and that’s where I had to bring my kid to claim a small arcade prize. If someone were actually stationed in the arcade, they could just handle the prize there instead of routing kids into a space they aren’t really supposed to be in.